Warehouse Laborer Jack Operator
Resume:
WALTER COLLINS, II
I Jefferson St Apt ***
Clifton Heights,Pa 19018
***********@*****.***
OBJECTIVE: To obtain a position within an established company that will enable me to use my experience, innovative ability and self-motivation to enhance an opportunity for career growth and advancement
EXPERIENCE:
2022 to present; Green Chef; assistant chef
Preparation of cycle menu items for 400 associates in an Industrial
Environment on a three part meal schedule. Requisition of product and
Q.A procedures pertinent to receiving and storage.
2020 to 5-2022 Security officer at Philadelphia Bureau of Investigation
Patrolling properties to ensure risk elimination and theft prevention
Providing security and hospitality at retail and lodging facilities,
While also providing information to vendor and gueests.
2020 to present : Amazon: General warehouse laborer incluling freight handling, product
Requisition and sorting.Traffic controller on truck launchpads.
Induction of product and forwarding to diversion team. Monitoring
computerized screen and calculating ratios of distribution to loaders,
inducters and diverters. Pallet jack operator including distribution and
waste management. Executing best safety practices with use and
storage
2018-2020
SA Cafe
General Manager- All aspects of Restaurant profits, Human Resources and P/L
Accountability. Talent acquisition and training. Costs control and labor projection.
R&M maintenance and management. Team building and sales driving. Coaching
and team development. Guest relations and community outreach. Admininstrative
reporting including action plan and S.M.A.R.T goal setting.
2011-2018
PENNSYLVANIA DEPARTMENT OF CORRECTIONS, West Chester, PA
Food Service Supervisor – Responsibilities include all safety and sanitation
Quality Assurance Monitoring . Supervision of production, preparation and service to population
of 1600 on a three part meal schedule.Oversaw the preparation of dietary and medically sti-
pulated meals.Scheduling and payroll increment assessment
2010-2011 MAGGIANO’S LITTLE ITALY, Cherry Hill, NJ
Service Manager – Accountable for service operations and catering sales initiatives. Responsibilities included scheduling, guest relations (service support) and marketing initiatives for carry-out sales, delivery sales marketing and promotions. Manage restaurant safety systems, inspections, communications, corporate reporting and restaurant compliance
Achievements – Carry-out sales increase versus prior year delivery sales increase above prior year carry-out guest experience measurement scores improvement over last year
2007 - 2009 BERTUCCI’S, Bryn Mawr, PA
Service Manager – Acquisition, training, retention and evaluation of all front-of-house staff; tracking and ranking of service staff based on individual sales criteria. Maintained a score of “outstanding” for 13 months based on Bertucci’s corporate service scorecard
2003 - 2007 TGI FRIDAY’S, Philadelphia, PA
Assistant General Manager – Responsible for FOH staff acquisition and evaluations, supervision of four Assistant Managers in daily operations, and monthly accounting reports to corporate office. Overall FOH operations including guest complaints/responses, systems implementation and development, as well as budget/cost control of operating supplies
1999 - 2003 HARD ROCK CAFÉ OF PHILADELPHIA, Philadelphia, PA
Assistant General Manager – Accountabilities included weekly and end-of-period P/L critique and reporting to District Manager, including costs and profit trouble-shooting and reconciliation. Monthly sales forecast and projections vs. budget. Manager scheduling and departmental schedule approval. Coordination of all POS promotional material and updates. Facilitation of manager meetings (goals/controls) and all guest/employee liability follow up
1994 -1998 DAVE & BUSTER’S, Philadelphia, PA
Manager – Operated supply costs, front desk staff department management, (front desk, host/hostess, cashier and cover charge) labor forecasts and budget analysis. Primary (shift to shift) responsibilities include BOH operations, amusement sales and service and private party guest service. Accomplishments include system implementation for scheduling forecasts, dining room profitability and “staff awareness” programs
1988 - 1993 OLIVE GARDEN, Philadelphia, PA
Manager – Service Department and staff acquisition. Server development (guest focus salesmanship). Coordinated reservation volume. Secondary responsibilities in BOH entailed assurance of food quality and HACCP procedures. Multiple administrative accountabilities as well as cash reconciliation
1983 - 1987 A-Z FOOD PRODUCTS, Philadelphia, PA
Manager - Supervised 38 employees in union environment. Duties included product cost analysis, inventory, unit coordination and cash reconciliation
1979 - 1983 UNITED HEALTH CLUBS, Philadelphia, PA
Manager - Duties consisted of membership sales, staff management, payroll submission, club promotions, and fitness instruction
EDUCATION:
1979 TEMPLE UNIVERSITY, Philadelphia, PA
Major course of study - Physical Education
1978 LOCK HAVEN STATE COLLEGE, Lock Haven, PA
Major course of study - Physical Education
References Furnished Upon Request
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