Office Assistant Customer Service
Resume:
Sajia Jaddi
**********@*****.***
Summary
Customer Service, Cashier, Sales Person Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Problem resolution
Team building
Relationship building
Leadership
Flexible
Communication
January 2018 to 2019
Afghan Women's Organization Toronto
Office Assistant (volunteer)
Greet clients and refer them to appropriate workers
Organize files and office documents
Answer telephone enquiries and direct calls to workers
Clean the office, board room and reception area
February 2019 to August 2020
private store Hornepayne, ON
Cashier
Helped customers find specific products, answered questions and offered product advice.
Operated a cash register, collected payments, and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts, and provided change.
July 2020 to April 2021
Virox Technologies Inc Mississauga, ON
General Laborer
Cleaned up and resupplied work areas daily for optimal team performance.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Prepared items for transportation installing bracing, padding, and strapping to prevent damage.
October 2021 to 2022 february
Samir Kabob house Hamilton, ON
Supervisor
Provided ongoing training to address staff needs.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Resolved customer complaints and adjusted policies to meet changing needs.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff on strategies to enhance performance and improve customer relations.
2022 March to july
Popeyes Toronto
Caisher
Education and Training
January 2018 CALC Toronto, ON
High School Diploma
References
REFERENCES AVAILABLE UPON REQUEST
Language
Fluent in English, Pashto,Dari and urdu
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