Ilona Marie Figat, *** Covey Hill Way, Deland, FL 32727
Cellular 302-***-****; E-mail: *****.*****@*****.***
STRENGTHS
Managed Learning Resource Center (LRC) as LRC Assistant
Assisted students with research and writing APA papers, with career search, resumes, cover letters, networking, etc.
Provided support for faculty, students and staff searching for materials in Library
Exceptional leadership and supervisory skills
Attention to detail resulting in economical and cost-effective project management
Experienced instructor teaching Business and Early Childhood Education courses
Excellent oral and written communication skills
Outstanding customer relations skills working with diverse populations of all ages
Strong computer aptitude
EMPLOYMENT HISTORY
Strayer University – Maitland, FL - December 2016 – October 2020
Learning Resource Assistant
Delaware State University – Dover, DE – 1998 – 2016
Adjunct Professor: Entrepreneurship; University Seminar; Professional Development 2013-2016
Delaware Center for Enterprise Development (DCED) – 2000 - 2013
Director, Mobile Entrepreneurial Training – 2009 - 2013
Director, Small Business Institute - 2007 – 2013
Enterprise Consultant, 2004 – 2013
Business Analyst (General Management) 2002 – 2004
Office of Alumni Affairs - 1998 – 2000
Alumni Affairs Technician
Delaware Technical Community College – Dover, DE; October – December 2011
Adjunct Instructor – Business Administration
Corporate and Community Programs - October 2013 – May 2015
Instructor -Early Education Business Certificate Program
University of Delaware
Institute for Excellence in Early Childhood Education – 2000- 2016
Trainer – Early Childhood Education Topics
MANAGEMENT/SUPERVISORY SKILLS
Graduate – Central DE Chamber of Commerce Leadership Program – 2007
Created, developed and directed new programs supervising staff including IT Specialist, Program Specialist, Secretary, and several student assistants
Supervised and responsible for conference and workshop planning
Member of planning committee for first childcare business conference co-sponsored with Office of Child Care Licensing, Small Business Administration, Small Business Technology Development Center, First State Community Loan Fund, Delaware’s Office of Economic Development and YWCA Women’s Center
Managed own childcare business growing it into a successful and thriving enterprise
Served as member of College of Business Leadership Task Force Committee
Supervised student teams working with small business owners under the Small Business Institute (SBI) model
PROFESSIONAL TEACHING SKILLS
Adjunct Professor – DSU – Professional Development and University Seminar
Team Teaching – Marketing Principles, DSU College of Business
Developed and presented various workshops: marketing; business plan development; and financial tips at several Entrepreneurship Conferences
Developed and presented workshop on “Aligning our Heart with Our Child Care Business” to 158 attendees at first Annual Child Care Business Conference
Certified in numerous Entrepreneurial Educational curricula serving youth and adults
Taught youth entrepreneurship to high school students throughout state
Developed and presented workshop on “Marketing” for second Annual Child Care Business Conference – 2012
Coached Child Care Providers in State Business Plan Competitions – winners 5 years
Only certified instructor in State of Delaware - Kauffman’s Developing Your Family Child Care Business 28-hour course
WRITTEN/ORAL COMMUNICATION SKILLS
Wrote grant and was awarded funds to develop curriculum for early childhood educators to meet Office of Child Care Licensing new regulations
Awarded funds ($250,000) for a total of 3 years to develop and direct Mobile Entrepreneurial Training (MET) program
Awarded ($100,000) for developing a Go Green Program and expanding MET program
Served as speaker at several state entrepreneurship conference
Developed partnerships with other state agencies
Prepared news releases on success stories and programs developed by DCED
Intermittently managed Center’s web page and Newsletter
Developed curriculum, facilitated workshops and trained trainers
Designed brochures, workbooks and other desktop publishing material
ENTREPRENEURIAL SKILLS
Owned a successful nationally accredited family childcare business
Assisted clients in business policies, administrative systems, marketing, and developing organizational strategies with strong emphasis on business plan development
Initiated and served as Director for Entrepreneurship Summer Day Camp for Middle School Students
Instrumental in getting a kitchen incubator funded and operational
Established and directed Small Business Institute® (SBI) matching undergraduate students with small business owners to develop case studies and formulate solutions
Instituted and facilitated on-going entrepreneurial program for residents of the House of Pride, a chemically dependent residential facility, and the Morris Correctional Center
Developed and managed a Mobile Entrepreneurial Training classroom equipped with high-tech computers and WiFi to bring training to rural and underserved areas
Instituted a Child Care Business program educating caregivers in business aspects of running a childcare business and developing a business plan and parent handbook
QUANTITATIVE SKILLS
Collected, organized, and manipulated data for statistical analysis
Assessed community needs by researching demographics and economic data
Monitored and prepared several active budgets
Developed and responsible for maintaining database of clients
Performed cost analysis and evaluation of division programs and systems
Continually investigated revenue opportunities to increase Center’s return on investment
EDUCATION
M.B.A -Delaware State University (DSU), Dover, DE – 2008
B.S. Business Administration – DSU - Magna Cum Laude - 2002
School of Management Scholar; Past President of Delta Mu Delta Honor Society
Member of Pinnacle Honor Society – DSU
A.S. Business Administration - Dean’s List, Raritan Valley Community College - 1989
AWARDS
Awarded “Outstanding Entrepreneurship Educator” Award at 2011 National Forum for Entrepreneurship Education Conference – November 2011
1st Place winner of Business Plan Competition at National Foundation for Teaching Entrepreneurship, Georgetown University – May 2006
Bronze Award – International Association of Business (IABC) First State Communications Award – June 2003