Appointment Setter Administrative Assistant
Resume:
Huntsville, Alabama *****
Phone: 205(586-8327)
Email: **********@*****.***
Angela Harris-Chunn
Skills & Areas of Knowledge
Microsoft Office Suite
Multi-Line Phone System
Microsoft Outlook
Event Planning
Type: 50 WPM
Customer Service/Patient Care
Legal Procedures
Information Security
Inventory Management
Filing Systems
Toyota of Alabama September 2021- Present
Production Team Member
Installation of engine parts
Moderate lifting
Use of machinery
Prolonged standing
Problem Solving
United Healthcare April 2021-September 2021
Patient Intake Officer
Patient Intake
Setting appointments
Data Entry
Receiving Correspondence
Manage Insurance company’s inquiries
Manage Insurance adjustments and add on
A T & T Communications February 2019-January 2021
Customer Service Specialists I
Answer Phones
Payments
Correcting customers account
Sales
Troubleshooting Cable service and wireless phone
Customer resolution specialists
Customize solutions
The Earle Law Firm May 2018-February 2019
Administrative Assistant
Telephones
Payments
Subpoenas’
Filing Motions
Appointment Setter
Filing
Multi-Point Communications Sep 2017-Ma018
Conference Coordinator
Setting and running conference call, with up to 300 people
Booking conference calls
Bessemer Municipal Court Jan 2008 – Oct 2016
Administrative Assistant III/Magistrate
Supervised a team of 12 court staff to processing over 1,250 cases per week
Trained over 7 new and continuing team members on operating procedures
Created schedules and organized time off
Answered constituent inquiries via telephone and email
Provided customer service to all incoming courthouse patrons
Issued street and failure to appear warrants as needed
Processed department payroll and created bank deposits daily
Entered all traffic citation and defendant cases
Filed appeals to the Circuit Court
Implemented an online payment system for the Bessemer Court System
Acting clerk to Judges Annetta Verin and Lynneice O. Washington
Maintained compliance with all government information security regulations
Cooper-Green Hospital Apr 2000 – Jan 2008
Executive Assistant for the Director of Dietary
Handled all word processing/typing for the Dietary department
Entered relevant data for reports, production items, shipping and inventory
Maintained, updated, and ordered in the inventory management system
Assisted with planning and hosting company events
Answered inquiries via telephone and Outlook
Processed payroll and created schedules, end of month reports, and bank deposit
Education
Business Management Degree
Virginia College in Birmingham, AL
Magistrate Certification
Magistrate School with the State of Alabama in Montgomery, AL
Cosmetology License
Step Ahead Cosmetology School in Midfield, AL
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