LISA HERMANSON
adv0fo@r.postjobfree.com 781-***-**** Whitman,MA 02382
QUALIFICATIONS SUMMARY
Motivated, valuable and experienced Administrative Assistant / Data Analyst. Excellent organizational and time management abilities, effective written and verbal communication, strong interpersonal communication, highly analytical and detail oriented, strong multi-tasking abilities, positive and professional attitude. Technical Skills
Microsoft Word, Excel, Powerpoint and Outlook; Adobe, Salesforce, SAP and APEX PROFESSIONAL EXPERIENCE
Contracts Administrator
Holcim, Stoughton MA September 2014 - January 2023
● Provided administrative support for a sales team of 5 estimators
● Processed opportunities, contracts, quotes and gathered reporting data within Salesforce
● Processed job headers, PO’s and expenses in SAP
● Prepared and disseminated work orders and billing templates to the sales team, superintendents and operations
● Requested and maintained Certificates of Insurance
● Reviewed daily job / product totals and resolved discrepancies by working with various internal departments
● Changed the process of compiling leads to prepare the weekly Job Track Report resulting in a 4 hour reduction of gathering the necessary data
● Launched a quote summary report to assist management in monitoring quotes by salesperson, territory and funding category
● Created a sales forecast summary to assist management in anticipating work crew and product needs
● Completed weekly, monthly and annual reporting to include: Job Lead Track, Sales Report, Sales Forecast, Sales Summary, Product Forecast and Quote Summaries
● Provided customer service by responding promptly to emails, phone inquiries and client visits
● Oversaw a range of office functions such as anticipating stock requirements and placing orders when necessary, maintaining physical and electronic filing systems, conference room scheduling, ensuring the alarm system, office equipment and general building maintenance were operating efficiently Manager, Bartender, Server
Mia Regazza, Abington MA August 2010 - January 2019 Service Center Support
FedEx Freight, Abington MA November 2012 - September 2013
● Provided administrative support to dispatch office / management
● Coordinated and scheduled freight shipment deliveries
● Monitored gated security system to facility
● Provided prompt customer service under stringent deadlines
● Liaised between sales representatives and clients Business Analyst
State Street Corporation, Boston MA March 1993 - June 2003; July 2007 - August 2010
● Compiled, analyzed and prepared data for weekly, monthly, annual and quarterly reporting to client 2
● Tracked weekly, monthly and quarterly reports to ensure accuracy and timeliness
● Prepared and reviewed reports for Fiscal Year End external and internal audits
● Responded promptly to client inquiries
● Oversaw market entrance, global tax documentation and global proxy services for all Funds
● Coordinated and processed new account openings
● Monitored global market bulletins and assessed / communicated potential impact to client’s Funds
● Conducted monthly client conference calls and completed meeting minutes EDUCATION
Quincy College, Quincy MA
Attended 1 year