Kiana Gray

San Jose, CA *****

adv0f2@r.postjobfree.com

650-***-****

Objective: I am seeking a position that allows me to utilize my customer service and sales skills to obtain a position in which I can grow.

Skills:

• Consultative Sales Experience

• Strategic Marketing

• Project Management

• Business Development

• Training and Onboarding

• Leasing and Sales

Professional Experience:

Freelance Makeup Artist, Self Employed - Bay Area, CA (June 2016- Present)

• Expanded my artistic skills and abilities

• Helped me learn how to build rapport and relationships

• Broadened my knowledge on cosmetic brands

• Learned in depth about ingredients in makeup and skincare Sales Associate, Nordstrom - Palo Alto, CA (August 2022-February 2023)

• Sourced and generated over $200,000+/yr. in counter sales.

• Built and maintained relationships with clients and vendors.

• Met and exceeded all sales goals.

• Provided excellent customer satisfaction.

• Collaborated with various vendors in project management and execution of all events. Brand Ambassador, Shryne Group, Inc. - San Jose, CA (November 2021- August 2022)

• Strategically market brand and boost sales throughout California territory.

• Build relationships with clients and source new business.

• Assist with coordinating large events for 300+ persons.

• Inventory control and management.

• Provide training and onboarding to all incoming employees. Office Manager, Fufillco (November 2019 - August 2020)

• Set up appointments with current and future customers

• Managed inventory

• Ordered supplies

• Email freight and customers

• Create Ads

• Trained new coming employees

• Help guide new employees to their full potential Resident Relations Representative, Essex Property Trust - San Jose, CA (August 2019 - November 2019)

• Leased and renewed apartment homes

• Filing and paperwork

• Managed current and future residents

Front Desk Receptionist, Hand and Stone Facial and Spa (January 2019-July 2019) Answered phones and scheduled appointments.

• Dealt with customers check in and check out.

• Became familiar with online booking.

• Sold after care products.

• Filing and paperwork.

• Slight management over therapists.

Front Desk Receptionist, European Wax Center (January 2018-May 2018) Answered phones and scheduled appointments.

• Dealt with customers check in and check out.

• Became familiar with online booking.

• Sold after care products.

Sales Associate, Nordstrom Valley Fair (September 2016-March 2017) Built relationships with customers.

• Learned about commission and how department stores work.

• Became more familiar with the in-season fashion trends.

• Picked up a passion for styling.

• Dealt with customers in person, over the phone, and via text. Receptionist, Coldwell Banker - San Jose, CA (June 2014-September 2014) Answer phone calls and direct to appropriate department.

• Ordered offices supplies.

• Filed, Fax, scan and copy documents for staff.

• Schedule meetings for customers and agents.

• Organize conference room for staff meetings.

Education:

Associate in Science (AS) in Business Management

Evergreen Valley College - San Jose, CA

Present

Santa Teresa High School, Diploma- June 2016

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