Data Entry Administrative Assistant

Eva Velasco

Special Skills

•Proven ability to handle multiple competing priorities in an effective manner

•Thorough and proficient in two languages (English and Spanish)

•Proficiently trained in (SAP) program

•Letter drafting

•Correspondence handling

•Office procedures

•Staff training

•Supply management

•Proficient in Word, Excel. PowerPoint and Outlook

Professional Experience

Southern California Gas Company-Los Angeles, CA July 2022-Feb 2023

Project Specialist / 7-month contract

•Provided project control, tracking, planning, documentation, and analysis assistance.

•Responsible for preparing workbooks/spreadsheets to track invoice details and payment information.

•Responsible for thoroughly reviewing and analyzing pipeline construction invoices

•Participated on teams to apply expertise to address business needs/problems

•Participated in the development and implementation of department systems, programs, or projects

•Provided project support to internal departments

•Coded and entered all reviewed invoices into (SAP) program to get final approval

Verizon - Irvine, CA June 2021 - June 2022

Logistics Coordinator / 1 year contract

•Supported Forward Supply Chain operations for the ITTS investigation team

•Responsible for the investigation and resolution of carrier shipping or warehouse related issues

•Required collaborative engagement with our third-party logistics vendors, carriers, and numerous internal partners

•Responsible for meeting daily service level commitments of an average of 80 tickets resolved per day and is responsible for their accuracy above all

Alcon International – Lake Forest, CA October 2019 -March 2020

Logistics Coordinator Assistant

•Coordinated and monitor supply chain operations

•Utilized (SAP) to perform all supply chain and inventory tasks and generate reports

•Planned and tracked the shipment of spare parts according to customer requirements

•Performed inventory cycle counts to ensure material availability

•Ensured appropriate shipping documents were being utilized for domestic and international orders

Graphic Packaging International, Irvine, CA February 2018-September2019

Quality Auditor

•Inspected finished cartons for defects if any prior to shipping to customer

•Responsible to review and confirm incoming material matches all specifications called out in the production order to include incoming batch tags, pads, cello, label, or any other special material.

•Responsible for maintaining and updating all auditing reports

Oakley – Lake Forest, CA February 2015 – January 2018

Quality/Data Entry

•Responsible for overseeing all machine operators

•Provided the proper material necessary to complete daily orders

•Communicated information regarding productivity and quality

•Responsible for maintaining and updating all auditing reports

•Tracked and completed all necessary documentation related to quality

•Responsible for maintaining and updating all auditing reports

USA Photocopy Services Inc. – Santa Ana, CA June 2012 – December 2015

Collection Specialist

•Received incoming telephone calls and gave professional customer service help to customers about questions on delinquent accounts for all lines of insurance

•Documented consumer contacts on system(s) of record

•Contacted customers to settle on reason for overdue payments

•Reconciled discrepancies with clients

•Recorded information regarding financial status of client and status of collections efforts

•Granted extensions of credit

•Coordinated collection efforts with (Salesforce)

RC McLean and Associates Inc – Santa Ana, CA August 2008 – June 2012

Billing Specialist

•Handled multiple patient and insurance company incoming calls for aesthesia services

•Responded to each call in an efficient and effective professional manner

•Posted payments, collections, and contacted doctors for dx code

•Maintained and ensured compliance for aesthesia billing

•Worked as a liaison between insurance companies and patient

•Troubleshooted billing issues on behalf of the patient and insurance company

Education

United Educational Institute – Santa Ana, CA September 1995 – May 1996

Administrative Assistant Certification

Burbank High School - Burbank, CA September 1987 - June 1990

High School Diploma

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