Customer Service Pharmacy Technician

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

KELLY PIERCE 435-***-****

*******@*****.***

Salt Lake City, UT 84111

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Customer service Teamwork Guest relations

Detail-Oriented Residential cleaning Strong communication Problem-solving

Housekeeper

Marriott University Park, Salt Lake City, Utah, Jan 2022 - Current Kept bathrooms fresh and clean with regular wipedowns, trash collection, and supply restocking.

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• Removed soiled sheets and towels and replaced with fresh items. Eliminated cross-contamination in kitchen environments by keeping surfaces, appliances, and utensils clean.

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• Used supplies responsibly to meet budget targets.

• Removed and disposed of trash appropriately.

• Removed soiled sheets and towels to replace with fresh linens.

• Kept spaces organized and presentable with constant attention to detail.

• Answered requests from guests and promptly delivered needed items.

• Vacuumed and shampooed carpets, rugs and upholstered furniture. Prevented spread of germs and active infections through consistent cleaning and sanitizing.

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• Met guest needs by delivering requested items and cleaning up spills.

• Identified advanced cleaning and maintenance needs with thorough inspections. Outside Sales Consultant

Hydro Renewal, Salt Lake City, Utah, Feb 2020 - Dec 2021

• Estimated and quoted prices, credit or contract terms and delivery dates.

• Handled stressful situations professionally and multitasked with ease. Sustained revenue by bringing in new customers and continuously connecting with established accounts.

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Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.

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• Answered customers' questions about products, prices and availability.

• Created high-performing solutions for customers to meet sales targets. EDUCATION

Collaborated with marketing department to create new marketing materials and expand brand presence.

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• Developed rapport with customers to facilitate one-visit closings.

• Optimized proposals based on industry, customer and competitor trends.

• Closed sales using strategic negotiation tactics with potential and existing customers. High School diploma

Gunnison High School, Gunnison, Ut, May 1997

Pharmacy Technician

Snow college south, Richfield, Ut, Jul 2000

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