Eric Lee

adv0cz@r.postjobfree.com Calgary, AB 587-***-****

HIGHLIGHT OF QUALIFICATIONS

Over 15 years’ experience in accounting and finance with a master’s degree in general management

Strong communication ability, both written and verbal

Extensive experience in full cycle accounting and billing

Highly organized and accurate with a high level of attention to detail

Proficient in MS Office, Word, Excel and data entry

EMPLOYMENT HISTORY

Outlet Manager/Partner, Daily Laundry, Malaysia 05/2015-06/2022

Handled day to day operations of the outlet with regards to client satisfaction and maximization of profits

Ensured reliable technical support and routine machine maintenance to minimize downtime and maximize sales

Sales Manager, AIG, Malaysia 11/2006-04/2015

Acted as front-line field manager to identify potential producers

Trained and developed new agents towards higher sales, productivity and increase end user/customer engagement

Planned, formulated, and executed business and marketing strategies to meet productivity goals

Built and maintained good internal and external customers

Recognized and planned for effective risk management

Developed and implemented appropriate strategies by selecting, segmenting, and targeting markets and promoting products and services by joining trade events and functions

Account Relationship Manager, Standard Chartered Bank, Malaysia 04/2004-10/2006

Interviewed customers applying for credit facilities and critically evaluate viability of the applications and make recommendations accordingly to own assessment

Analyzed financial accounts and statements as provided by the customers on the long-term viability of their businesses, particularly on issues relating to repayment ability

Increased customer base thru cross referrals from internal and external customers

Assisted in maintaining banks relationship with business customers relative to existing banking products and in cross-selling other bank products

Senior Operations Officer, Public Bank Berhad, Malaysia 11/1997-03/2004

Assisted in marketing new loans by interviewing customers applying for credit facilities and critically evaluate viability of the applications and make recommendations upwards accordingly to own assessment

Analyzed financial accounts and statements as provided by the customers on the long-term viability of their businesses, particularly on issues relating to repayment ability

Assisted in supervising the work of junior staff in the Branch, particularly in the Credit Department and assist in maintaining discipline in the Branch based on staff performance and behaviour

Maintained good rapport with junior as well as senior staff to ensure efficiency of operations and good staff relations as well as customers

EDUCATION & PROFESSIONAL TRAINING

Master of Business Administration (MBA) in General Management, University of Wales 1997

Bachelor's Degree in Social Sciences, University of Toronto 1995

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