Account Clerk Customer Service

Joli Shah

Charlotte, NC *****

Professional Summary

Energetic individual, highly skilled at managing multiple priorities. Is seeking a challenging position within a growing and dynamic organization.

A flexible, dedicated team player, self-starter, driven by challenges and consistently seeking to achieve the best results possible.

Prepared balance sheet reconciliations and reconcile sub-ledgers to the general ledger.

Perform duties in compliance with the company and department policies and procedures, internal controls and requirements.

Education

H. L. Commerce College

Bachelor’s in accounting (B.A.)

Professional Skills

Accounting

Account reconciliation

Accounts Receivable (AR) experience

Accounts Payable (AP) experience

Balancing general ledger

SAP Accounting System experience

ERP System

QB experience

JE experience

Softbase Program

Knowledge- MS Excel, (V-look up, Pivot) Outlook & Word

Professional Experience- KURE

Compleat Kidz, Compleate Rehab & Kare Partners Sept 2022 – Present

Senior Accountant

Responsible to update QB on AP/AR side daily.

Upload ACH information to pay expense reports on a weekly basis.

Create AP/AR report on a weekly basis.

Upload daily bank activities such as wires/ACH, DD & international payments as well.

Create ACH/Check reports to pay vendor outstanding balance on a weekly basis or monthly basis.

On a Kare Partners site- need to upload all property locations expenses based on facility department provided.

Arrange the payment via wire/ACH or check based on as deposit or work been completed.

Utilities report on a monthly basis & arrange DD payment.

Legal fees report on a quarterly basis for audit purposes.

Reconciliation on a monthly basis.

Prepared journal entries & adjustment entries.

Prepared balance sheet reconciliation & reconcile sub-legers to the general ledger.

Responsible to verify & update GL on a monthly basis.

Reconcile QB with the bank statement on a monthly basis.

Any quires or questions from audit team needs to be resolve with in time frame.

Update code and class in QB as required.

HC Forklift America Corporation Aug 2021 – Aug 2022

AP/AR Specialist

Prepared client invoices as well as vendors bills mailed out daily.

Prepared journal entries and adjustment entries.

Prepared balance sheet reconciliations and reconcile sub-ledgers to the general ledger.

Responsible to update QB & Soft base on a customer & vendor side daily.

Upload daily bank activities such as Wires/ACH and DD and any international payment as well.

Create AR aging report for Floor plans and send out on a weekly basis.

Create AP aging reports and approve the bills for payment on a weekly basis.

Review AR aging report, reconcile and sent out statements on a monthly basis.

Responsible to verify all received payments, and update in QB & Softbase program.

Responsible to update new vendor W9 in our QB system.

Responsible to verify bank payable activities and update bills based on each day transactions.

Update the shipping log as well as booking log in One Drive Excel spread sheet.

Responsible to verify and update GL on a monthly basis.

Reconcile QB with bank statement on a monthly basis.

Responsible to pull the commission report every month.

Over 90+aging report every week send out to our sales team and management.

Wells Fargo Bank Nov 2015 – Jun 2021

Accountant

Prepare client Invoices, sponsor, and participant side, on a monthly and quarterly basis.

Responsible for CAM and RM requests and reply to these requests daily.

Post incoming credits and invoice payments into Now Track accounting system.

Prepare and enter monthly and quarterly Fee Agreements.

Assisting with DE conversion as well as month end closing tasks.

Review AR aging report, Asset report, charged fee report and reconcile AR suspense accounts.

Possess knowledge of SAP accounting system by manipulating queries; understand input criteria and outputs within function specific modules.

Prepare and calculate Asset fee utilizing MS Excel.

Prepare work papers in accordance with management and external auditor requirements.

Perform duties in compliance with the company and department policies and procedures, internal controls, and requirements.

Provide internal customer service to the regions supported by Regional Accounting Center.

Communicate mistakes and potential solution to supervisor as they are identified.

Research customer accounts using WY setup, SEI, WY group, Standard schedule reports.

Wachovia Bank Feb 2006 – Nov 2015

Senior Account Clerk

Responsible for image-based balancing of customer and teller transactions.

Balancing and processing image transactions daily.

Knowledge of reconciliation and accounting.

Working in a fast-paced production environment and demonstrate attention to detail.

Strong communication and multi-tasking skills.

Advanced proficiency with operation of the NCR 7766. Keying the items and control the documents for PED.

Build POD and PED for MICR and image capture as well as verify the items and bad documents.

Voluntarily assist other units with processing of additional work.

Received Words of thanks award, for meeting productivity goals, Star award for outstanding attendance, Shared success award for excellent productivity, and 2010 Top performance sale and service award.

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