Medical Biller Customer Service
Resume:
KELLY A. DEJESUS
Bay Shore, NY 11706 ******************@*****.***
SUMMARY OF QUALIFICATIONS
Goal-oriented professional with twenty years of customer service experience. Strong communication and interpersonal skills. Effective critical thinking, organizational and planning experience. Strong work ethic with demonstrated success in both teamwork and individual situations.
AREAS OF EXPERTISE
Medical Terminology
Private Pay and Insurance Billing and Collections
Legal Aspects of Health Care
Alzheimer’s and Related Dementias
Credentialing
Healthcare Finance
Long Term Care Administration
EDUCATION
St. Joseph’s College Patchogue, NY
Master of Business Administration in Health Care Management May 2019
Bachelor of Science in Healthcare Administration May 2013
Certificate in Gerontology May 2013
WORK EXPERIENCE
The Harborside Port Washington, NY
Licensed Nursing Home Administrator October 2020-Present
Maintained five-star rating of skilled nursing facility
Recipient of the Eli Pick Facility Leadership Award
All Operational Management of the 56-bed skilled nursing facility and the 44-bed Assisted Living Residence
The Amsterdam at Harborside Port Washington, NY
Finance Coordinator/AIT September 2012-October 2020
Reduction of Balances in Accounts Receivable to 120 days or Less
Continuous Training and Development of Employees (Behavioral Health/Dementia, Admissions)
Creates and Maintains Policies and Procedures for Facility
Spearheaded the organizations Emergency Management Program
Management of Resident Accounts in Assisted Living and Skilled Nursing
Law Office of Frederick J. Kramer Farmingdale, NY Medicaid Clerk December 2011- September 2012
Completed Medicaid Applications from Start to Finish
Gained Experience in Financial Statements and Research Analysis in Elder Law and Estate Taxes
Worked Closely with the Nassau, Suffolk, and NYC Department of Social Services
SKILLS
Proficient in Mac OS, Microsoft, Microsoft Word, Excel, Outlook and PowerPoint
Medical Software: Ability, Availity, EPaces, EMedny, Point Click Care, Matrixcare, Link, CMS
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