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Service Representative Customer

Location:
Charlotte, NC
Salary:
45,000 to 68,000
Posted:
March 20, 2023

Contact this candidate

Resume:

JARMONICA

S. GREEN

Customer Service Representative

To excel in the business profession

with hopes of utilizing my education

and experience I possess to become

a successful career businesswoman.

I received my Diploma in Criminal

Justice in 2005 from Moultrie Technical

College. I was pursuing a BS in

Criminal Justice at American

InterContinental University but

withdrawn, will return in the future.

Because of my job experiences I know

the importance of handling money

and being able to balance work

during every shift. I also believe being

trustworthy and providing impeccable

customer service to all customers as

well as co-workers are qualities that I

possess.

Through these years in these fields, I

feel that I am qualified for any

position. I am a smart worker and I

focus on doing an accurate yet

thorough job. I have integrity, self-

motivation, I work diligently alongside

others, reliable, dependable,

hardworking. I possess these

characteristics in oneself and if given

the chance I pray to be an asset to

your company.

CONTACT

PHONE:

470-***-****

EMAIL:

adv09t@r.postjobfree.com

HOBBIES

Traveling

Shopping

Cooking

Family Quality Time

REFERENCES

EDUCATION

Independence High

Student

Charlotte, NC 28213

Graduated: 2002

Diploma/Degree: Received Diploma

Moultrie Technical College

Student

Tifton, GA 31794

Graduated: 2005

Diploma/Degree: Received Diploma, Criminal Justice American InterContinental University

Student

Atlanta, GA

Graduation: Withdrawn

Concentration: Bachelor of Science in Criminal Justice; Homeland Security and Case Management

WORK EXPERIENCE

Holiday Inn Express 05/16/2021 to 08/22/2021

The role I possessed was to train new hires as the front desk lead and I myself was training to be the general managers Assistant Manager. The role consists of updating room status, occupancies, and check guests in and out. Solving guests complaints and going over and beyond to ensure outstanding customer service standards.

Concentrix 04/25/2022 to 03/16/2023

Make reservation on split screens giving accurate directions from the car’s location. Reporting maintenance issues to roadside assistance, report emergency issues to the correct department and sales. Holiday Inn Express 01/11/2018 to 12/16/2020

The role consists of updating room status, occupancies, and check guests in and out. Cleaning the breakfast area, and refilling water fountains. Dust woodwork, sanitizing furniture, replacing complimentary items. Reporting items requiring maintenance

issues to supervisor. Make and cancel reservations overall night audit.

Kohl’s 07/11/2016 to 04/12/2017

Working here some not all duties consisted of being a cashier, shoe sales floor, stock and receiving. Pricing, ink tagging, rearranging display shelves and mannequins. Enrollments for Kohl’s credit cards.

Circle K 09/20/2018 to 11/15/2018

Stock beer, cigarettes, perishables items. Empty wastebaskets inside and out, sweep, mop, vacuum floors, dust. Operated cash register, refill condiments and coffee.

Hurlburt Field Lanes & Spare Time Grill 02/10/2016 to 05/21/2016

Stocked beer, liquor. Place cook to order meals. Empty wastebaskets, sweep, mop, vacuum floors, dust, sanitize and wipe down tables. Operated cash register.

DSW- Designer Shoe Warehouse 11/07/2010 to 05/20/2011 Operate the cash register, stock, resolved conflict, pricing. Dust woodwork, furniture, vacuum floors. End of the shift inventory.

SKILLS

SKILLS

Microsoft Office

Administrative Work

Scanning, Printing, Faxing

Customer Service

Stocking/Receiving/ Inventory

50%

100%

25%

75%

35%

Skill #5

Skill #4

Skill #3

Skill #2

Skill #1



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