Service Representative Customer
Resume:
JARMONICA
S. GREEN
Customer Service Representative
To excel in the business profession
with hopes of utilizing my education
and experience I possess to become
a successful career businesswoman.
I received my Diploma in Criminal
Justice in 2005 from Moultrie Technical
College. I was pursuing a BS in
Criminal Justice at American
InterContinental University but
withdrawn, will return in the future.
Because of my job experiences I know
the importance of handling money
and being able to balance work
during every shift. I also believe being
trustworthy and providing impeccable
customer service to all customers as
well as co-workers are qualities that I
possess.
Through these years in these fields, I
feel that I am qualified for any
position. I am a smart worker and I
focus on doing an accurate yet
thorough job. I have integrity, self-
motivation, I work diligently alongside
others, reliable, dependable,
hardworking. I possess these
characteristics in oneself and if given
the chance I pray to be an asset to
your company.
CONTACT
PHONE:
EMAIL:
************@*****.***
HOBBIES
Traveling
Shopping
Cooking
Family Quality Time
REFERENCES
EDUCATION
Independence High
Student
Charlotte, NC 28213
Graduated: 2002
Diploma/Degree: Received Diploma
Moultrie Technical College
Student
Tifton, GA 31794
Graduated: 2005
Diploma/Degree: Received Diploma, Criminal Justice American InterContinental University
Student
Atlanta, GA
Graduation: Withdrawn
Concentration: Bachelor of Science in Criminal Justice; Homeland Security and Case Management
WORK EXPERIENCE
Holiday Inn Express 05/16/2021 to 08/22/2021
The role I possessed was to train new hires as the front desk lead and I myself was training to be the general managers Assistant Manager. The role consists of updating room status, occupancies, and check guests in and out. Solving guests complaints and going over and beyond to ensure outstanding customer service standards.
Concentrix 04/25/2022 to 03/16/2023
Make reservation on split screens giving accurate directions from the car’s location. Reporting maintenance issues to roadside assistance, report emergency issues to the correct department and sales. Holiday Inn Express 01/11/2018 to 12/16/2020
The role consists of updating room status, occupancies, and check guests in and out. Cleaning the breakfast area, and refilling water fountains. Dust woodwork, sanitizing furniture, replacing complimentary items. Reporting items requiring maintenance
issues to supervisor. Make and cancel reservations overall night audit.
Kohl’s 07/11/2016 to 04/12/2017
Working here some not all duties consisted of being a cashier, shoe sales floor, stock and receiving. Pricing, ink tagging, rearranging display shelves and mannequins. Enrollments for Kohl’s credit cards.
Circle K 09/20/2018 to 11/15/2018
Stock beer, cigarettes, perishables items. Empty wastebaskets inside and out, sweep, mop, vacuum floors, dust. Operated cash register, refill condiments and coffee.
Hurlburt Field Lanes & Spare Time Grill 02/10/2016 to 05/21/2016
Stocked beer, liquor. Place cook to order meals. Empty wastebaskets, sweep, mop, vacuum floors, dust, sanitize and wipe down tables. Operated cash register.
DSW- Designer Shoe Warehouse 11/07/2010 to 05/20/2011 Operate the cash register, stock, resolved conflict, pricing. Dust woodwork, furniture, vacuum floors. End of the shift inventory.
SKILLS
SKILLS
Microsoft Office
Administrative Work
Scanning, Printing, Faxing
Customer Service
Stocking/Receiving/ Inventory
50%
100%
25%
75%
35%
Skill #5
Skill #4
Skill #3
Skill #2
Skill #1
Contact this candidate