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Sales Associate Customer Service

Location:
Dubai, United Arab Emirates
Posted:
March 20, 2023

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Resume:

NAOUFEL NINI

Address : Dubai, U.A.E.

Mobile # : 055*******

Email: adv08q@r.postjobfree.com

CAREER OBJECTIVE

Looking forward to join a progressive organization where I can pursue a successful career by utilizing my skills, abilities and experience to the maximum extent with full potential. Being a professional I feel confident that I can achieve level performance which is nothing short to perfection.

SKILLS:Strong communication skills.

High level of accuracy and attention to detail.

Good organization skills.

Good product knowledge and retail skills.

Good time management skills.

Good knowledge of advertising, marketing and sales promotion techniques.

EDUCATIONAL ATTAINMENT:

*High school certificate

training: training certificate aigner about brand,product,technical, operational

training for watches and accessories conducted on8 november 2017 UAE (dubai)

training ( customer servise,problem solving,effective communication,conflict management )

LANGUAGES( ARABIC, FRENCH, ENGLISH)

WORK EXPERIENCE:

POSITION : SALES ASSOCIATE

COMPANY : SHAIK MOHD SAEED PERFUME GROUP OF COMPANIES

YEAR : 2020 TILL PRESENT

Duties and Responsibilities:

Greeted customers and determined their needs and wants

Discussed type, quality and number of merchandise required for purchase

Recommended merchandise based on individual requirements

Advised customers on utilization and care of merchandise

Provided advice to clients regarding particular products or services

Explained the use and advantage of merchandise to customers

Answered customers’ queries and concerns

Demonstrated live working of items

Prepared sales contracts and accepted payment through cash, cheque and credit card

Assisted in display of merchandise

Maintained sales records for inventory control

POSITION : SALES ASSOCIATE (PERFUMES BAGS, SHOES, Watches, ACCESSORIES)

COMPANY : LUXERY BRAND (AIGNER) UAE

YEAR : 2017 TILL 2020

Duties and Responsibilities:

Greeted customers and determined their needs and wants

Discussed type, quality and number of merchandise required for purchase

Recommended merchandise based on individual requirements

Advised customers on utilization and care of merchandise

Provided advice to clients regarding particular products or services

Explained the use and advantage of merchandise to customers

Answered customers’ queries and concerns

Demonstrated live working of items

Prepared sales contracts and accepted payment through cash, cheque and credit card

Assisted in display of merchandise

Maintained sales records for inventory control

POSITION : SALES ASSOCIATE

COMPANY : CLARKS (UK FOOTWEAR BRAND) IN DUBAI

YEAR : 13 NOV 2013 till 30 April 2017

Duties and Responsibilities:

Sells products with excitement, confidence, and knowledge.

Adapts to customer needs and treats everyone as an opportunity to achieve a sale.

Uses selling models and fashion knowledge to achieve/exceed own sales targets.

Builds a rapport with customers to ensure they have a great shopping experience.

Takes pride in the presentation of own department/store, ensuring it meets the required retail standards.

Ensures that products are displayed according to Visual Merchandising Principles, liaising with line Manager when necessary.

Deals with customer queries and complaints in a way that keeps their loyalty, referring to Line Manager as necessary.

Supports fellow team members in the development of a selling culture, helping them to achieve / exceed their individual sales targets using resources available.

Take responsibility for own training and development and regularly reviews own performance.

Works with fellow team members to implement new layouts and windows changes. Handles transaction including refunds and exchanges following company procedures. Follows the store procedures to ensure stock is unpacked, checked and put away correctly.

DUTIES

Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.

PERSONAL INFORMATION:

RELIGION : MUSLIM

MARITAL STATUS : MARRIED

NATIONALITY : ALGERIAN

LANGUAGE : ARABIC, FRENCH & ENGLISH

DATE OF BIRTH : 16-05-1987

I do hereby declare that the above given statements are true and correct to the best of my

Knowledge.

NAOUFEL NINI

CUICULUM VITAE



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