Sales Associate Customer Service
Resume:
NAOUFEL NINI
Address : Dubai, U.A.E.
Mobile # : 055*******
Email: ****************@*****.***
CAREER OBJECTIVE
Looking forward to join a progressive organization where I can pursue a successful career by utilizing my skills, abilities and experience to the maximum extent with full potential. Being a professional I feel confident that I can achieve level performance which is nothing short to perfection.
SKILLS:Strong communication skills.
High level of accuracy and attention to detail.
Good organization skills.
Good product knowledge and retail skills.
Good time management skills.
Good knowledge of advertising, marketing and sales promotion techniques.
EDUCATIONAL ATTAINMENT:
*High school certificate
training: training certificate aigner about brand,product,technical, operational
training for watches and accessories conducted on8 november 2017 UAE (dubai)
training ( customer servise,problem solving,effective communication,conflict management )
LANGUAGES( ARABIC, FRENCH, ENGLISH)
WORK EXPERIENCE:
POSITION : SALES ASSOCIATE
COMPANY : SHAIK MOHD SAEED PERFUME GROUP OF COMPANIES
YEAR : 2020 TILL PRESENT
Duties and Responsibilities:
Greeted customers and determined their needs and wants
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers’ queries and concerns
Demonstrated live working of items
Prepared sales contracts and accepted payment through cash, cheque and credit card
Assisted in display of merchandise
Maintained sales records for inventory control
POSITION : SALES ASSOCIATE (PERFUMES BAGS, SHOES, Watches, ACCESSORIES)
COMPANY : LUXERY BRAND (AIGNER) UAE
YEAR : 2017 TILL 2020
Duties and Responsibilities:
Greeted customers and determined their needs and wants
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers’ queries and concerns
Demonstrated live working of items
Prepared sales contracts and accepted payment through cash, cheque and credit card
Assisted in display of merchandise
Maintained sales records for inventory control
POSITION : SALES ASSOCIATE
COMPANY : CLARKS (UK FOOTWEAR BRAND) IN DUBAI
YEAR : 13 NOV 2013 till 30 April 2017
Duties and Responsibilities:
Sells products with excitement, confidence, and knowledge.
Adapts to customer needs and treats everyone as an opportunity to achieve a sale.
Uses selling models and fashion knowledge to achieve/exceed own sales targets.
Builds a rapport with customers to ensure they have a great shopping experience.
Takes pride in the presentation of own department/store, ensuring it meets the required retail standards.
Ensures that products are displayed according to Visual Merchandising Principles, liaising with line Manager when necessary.
Deals with customer queries and complaints in a way that keeps their loyalty, referring to Line Manager as necessary.
Supports fellow team members in the development of a selling culture, helping them to achieve / exceed their individual sales targets using resources available.
Take responsibility for own training and development and regularly reviews own performance.
Works with fellow team members to implement new layouts and windows changes. Handles transaction including refunds and exchanges following company procedures. Follows the store procedures to ensure stock is unpacked, checked and put away correctly.
DUTIES
Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.
PERSONAL INFORMATION:
RELIGION : MUSLIM
MARITAL STATUS : MARRIED
NATIONALITY : ALGERIAN
LANGUAGE : ARABIC, FRENCH & ENGLISH
DATE OF BIRTH : 16-05-1987
I do hereby declare that the above given statements are true and correct to the best of my
Knowledge.
NAOUFEL NINI
CUICULUM VITAE
Contact this candidate