Window Clerk Postal Service

CAREER OBJECTIVE

Adaptable student with knowledge of conflict resolution,

customer communications and order processing. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Also, praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. The mental growth of our youth is important to me because they are indeed our future. 1-432-***-****

**************@*****.**

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Odessa, Texas 79761

EXPERIENCE

Window Clerk

JUL 2017 - PRESENT United States Postal Service, Odessa, Texas Cashier/Clerk

AUG 2014 - JUL 2017 Walmart tire lube Clerk, Odessa, Texas

• Processed cash, check and credit cards for customer purchases.

• Counted cash drawers at beginning of shifts to verify correct amounts.

• Bagged or boxed merchandise and prepared packages for shipment.

• Efficiently and effectively trained new hires for every aspect of the job in a timely manner.

• Answered phones while assisting management with customer escalations.

• Greeted and informed customers of products, fostering positive store experiences.

• Delivered service excellence through all points of contact.

• Built and maintained positive working relationships with co-workers.

• Reconciled and prepared bank deposits.

• Processed cash, check and credit cards for customer purchases.

• Arranged and replenished displays and merchandise racks to maintain store appearance.

• Provided product information and resolved concerns to assist customers. JACULYN MCCOY

O F F I C E A S S I S T A N T

Dispatcher Office Assistant

FEB 2012 - AUG 2014 Industrial Communications, Odessa, Texas

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Worked with coworkers to complete tasks.

• Provided product information and resolved concerns to assist customers.

• Responded quickly to meet customer needs and resolve problems.

• Defined problems, collected data, established facts and validated conclusions.

• Monitored well levels and kept on call info updated as shifts rotated

• Answered for businesses from surrounding offices, while keeping contact info up to date. SKILLS

• Customer Relations

• Feedback Acceptance

• Customer Transactions

• Critical Thinking

• Correspondence Typing

• Work Task Prioritization

• Reading Comprehension

• Special Assignments

• Special Requests

• Phone Systems

• Inventory Tracking and Storage

• Office Supplies and Inventory

• Course Materials Development

• Online Training

• Group Discussion Facilitation

• Orientation and Onboarding

• Individual Trainings

• Work Coordination

• Coaching and Development

Contact this candidate