Desktop Support It Specialist
Resume:
Carrie Shell
Albert Lea, MN *****
*******@*****.****.***
Work Experience
IT Manager
Quality Pork Processors, Inc. - Austin, MN
November 2022 to Present
Monitor computer systems to improve network performance for all systems. Troubleshoot, resolve, and communicate networking issues to other employees and management. Implement disaster recovery procedures. Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to systems. Create & maintain documentation, network mapping, and processes. Design & deploy LANs, WANs, and wireless networks. Conduct research on network products, services, protocols, and standards. Collaborate with executive management and department leaders. Configure, monitor, and test networks. Practice network asset management, including maintenance of network component inventory. Installing, maintaining, and repairing hardware
& software components of the organization's computers. Support end users and printers. Documentation of assets and inventory.
IT Specialist
Freeborn Mower Coop Services - Albert Lea, MN
June 2022 to November 2022
Maintain computer networks including mainframes, VPNs, routers, and other physical hardware. Install and configure network equipment. Monitor computer systems to improve network performance for all systems. Troubleshoot, resolve, and communicate networking issues to other employees and management. Implement disaster recovery procedures. Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to systems. Create & maintain documentation, network mapping, and processes. Design & deploy LANs, WANs, and wireless networks. Conduct research on network products, services, protocols, and standards. Collaborate with executive management and department leaders. Configure, monitor, and test networks. Practice network asset management, including maintenance of network component inventory. Installing, maintaining, and repairing hardware & software components of the organization's computers. Support end users and printers. Documentation of assets and inventory.
Network Engineer
Crown Laboratories - Johnson City, TN
November 2021 to June 2022
Maintain computer networks including mainframes, VPNs, routers, and other physical hardware. Install and configure network equipment. Create firewalls and update virus protection software and data security systems to keep data and communications protected. Monitor computer systems to improve network performance for all systems. Troubleshoot, resolve, and communicate networking issues to other employees and management. Implement disaster recovery procedures. Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to systems.
Network Analyst
TempurSealy - Duffield, VA
May 2016 to November 2021
Create & maintain documentation, network mapping, and processes. Design & deploy LANs, WANs, and wireless networks. Conduct research on network products, services, protocols, and standards. Collaborate with executive management and department leaders. Configure, monitor, and test networks. Practice network asset management, including maintenance of network component inventory. Education
Associate of Computer Science in w/Networking
Mountain Empire Community College - Big Stone Gap, VA Skills
• Automation
• Intune
• Firewall
• DNS
• Active Directory
• Asset Management
• SCCM
• Data Collection
• Networking design
• SharePoint
• Manufacturing
• MPLS
• UniTrends
• TCP/IP
• IoT
• LAN/WAN
• Meraki
• MRP
• Sumo Logic
• Research
• iOS
• Clevest
• SolarWinds
• PLCs
• Communication
• Adobe
• Printers
• Citrix
• DHCP
• Office 365
• VoIP
• Troubleshooting
• Azure
• Acquisition & Deployment
• Falcon
• Rockwell
• RFID
• Digital Watchdog
• SQL
• ERP
• VPN
• Strategy & Planning
• VMware
• Microsoft Windows
• Microsoft Office
• IT
• Configuration management
• Information security
• Disaster recovery
• Desktop support
• Technical support
Links
http://www.linkedin.com/in/carrie
Certifications and Licenses
CCNA Routing & Switching
CCNP
RFID Certification
IMINS: Rockwell & Cisco Industrial Certification
Contact this candidate