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Customer Service General Labor

Location:
Berwick, PA
Salary:
$50,000
Posted:
March 20, 2023

Contact this candidate

Resume:

Chrisanne Markowski

Processing Operator

Contact

Email:

*****************@*****.***

Phone:

267-***-****

Address:

Berwick, PA, 18603

Career Objective

Amazon Customer Service Associate-Work From Home Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Adaptable professional with [Number] years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhancebusiness performance. Operates well in both individual and team capacities, leveraging seasoned workethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase servicevalue. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Dedicated worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Experience

Processing Operator-Fryer Operator

Wise Snacks,Inc., Berwick, PA / Jul 2016 - Present

Utilized work orders, drawings and blueprints to perform work.

Leveraged software to run production schedules, complete work orders and transact inventory.

Performed quality checks to meet product specifications.

Maintained safe operations by adhering to safety procedures and regulations.

Collected samples and performed necessary tests to drive consistent and quality products and recorded results.

Identified and sought to implement process and safety improvement plans.

Assistant Manager/Cook/Customer Service

Bills Breakfast And Lunch, Philadelphia, PA / Mar 2006 - May 2016

Greet every customer with a smile and courteously upon entering establishment. Allow customer time to decide on their order. Take their order,paying attention to detail and precision.

Managed scheduling of front-end associates to provide adequate department coverage.

Gave feedback to supervisors regarding employee performance to help improve work and efficiency.

Improved service quality by developing strong knowledge of company's products and services.

Reinforced safety programs by complying with safety procedures and identifying unsafe conditions.

Interviewed and trained new employees by providing knowledge of specific job tasks and policies.

Monitored customer satisfaction levels to identify trends or problems with customer service quality.

Liaised between customers and management to resolve problems or concerns.

Assisted with creating and executing budgets and scheduling labor in partnership with management.

Prioritized customer complaints to increase retention and facilitate optimal customer satisfaction.

Provided leadership to customer service team by setting good example for other employees.

Represented business in marketplace and developed relationships with key accounts to promote and market business.

Developed training modules and documentation to train staff.

Executed productivity benchmarks across departments to maximize company revenue.

Identified operational process inefficiencies to recommend necessary improvements.

Conducted quality, timely performance feedback and performance appraisals.

Implemented revenue strategies through statistical analysis.

Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.

Administered annual operating and capital budget to facilitate profitability.

Developed existing team into high productivity, results-oriented unit through creative initiatives.

Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.

Oversaw personnel to maintain adequate staffing and minimize overtime.

Facilitated month-end closing processes, invoicing and journal entries.

Addressed and resolved client or customer inquiries to foster superior standards of service.

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.

Created weekly schedules based on predicted staffing needs, budgets and employee requests.

Education

Shikellamy Senior High School

Sunbury, PA

High School Diploma

(Jun 1983)

Skills

Self starter

Very detail oriented

Organized

Friendly,positive

Reliable,responsible

Excellant written and verbal communication skills

Current Good Manufacturing Practices (CGMP)

Critical Thinking

Health Assessment

Drill Cutters

Customer Satisfaction

Production and Processing

Encouraging Others

New Hire Training

Corrective Actions

Regulatory Knowledge

Troubleshooting and Repair

Maintaining Inspection Readiness

Safety Procedures

Reading Comprehension

Lockout and Tagout Procedures

Active Listening

Electronic Information Systems

Maintaining Clean Work Areas

Heavy Lifting

Math Skills

Production Preparation

Mechanical Troubleshooting

Mechanical Systems

Environmental Health and Safety

Quality Control

Training Junior Team Members

Federal Regulation Compliance

Data Analysis

Daily Logs

Productivity Improvements

Equipment Operation

Maintenance Understanding

Preventive Maintenance

Housekeeping Skills

Machine Setting

Team Goals

Process Diagnostics

Spreadsheet Tracking

Manufacturing Monitoring

Heat Exchange

Operational Manuals

Social Perceptiveness

Technical Documentation

Running Machines

Visual Inspection

Equipment Efficiency

Calibrating Equipment

Safety Monitoring

Reporting Standards

Operate Machinery

Contamination Prevention

Operational and Readiness Reporting

Equipment Preparation

Sample Corrections

Duty Assignments

Inspect Parts

Constructive Feedback

References

Bill Schmidt, Business Owner/Operator, Bills Breakfast & Lunch

215-***-**** - *****************@*****.*** - Friend

Gary Primeau, Lwead Excavator, None

518-***-**** - ***********@*****.*** - Friend

Mark Spaid, Self Employed, Self Employed

570-***-**** - *******@***.*** - Friend

Hobbies

Spending time with my cat, Rowan, cooking and gardening.



Contact this candidate