Makia N. Jackson
Eugene, OR *****
*****.*******@*****.***
Objective: To obtain employment with a company that will utilize my skills to the best ability demonstrating my professional and courteous interaction with a diverse clientele while providing opportunities for growth and fulfillment.
Professional Profile
Licensed Practical Nurse and Certified Medical Assistant for several years; Experienced in Family Practice, Internal Medicine, OB-GYN, Pediatrics, Float front and back office, Back Office lead/supervisor, Mental Health Nurse, Health and Wellness Coordinator/Management and Director.
EMR knowledge
Charting
Transcription
Insurance Verification
Medical Billing
Front desk duties
HIPPA
EKG IV starts
PT-INR’s
CBG’s
Obtain and record health histories
Wound care
Diabetic education
Vitals
Injections
Procedures
Assist in minor surgeries
Catheterization
Venipuncture
CPR, First Aid, AED
Collection of labs/ specimens
Assist with sterile procedures
Medical knowledge
Immunizations
Apply splints and dressings
Clerical processing task, typing, filing and receptionist duties
Professional Accomplishments
Medical Assistant Diploma
Diploma/ Certification
Director/Management/Supervisor/Lead
Employee of the month
Team player award
Float front and back office when needed
Crossed trained to help in different departments
Practical Nurse Diploma
Licensed Practical Nurse
State of Oregon (youth authority)
Licensed Foster Parent
Licensed Childcare provider
Work History
State of Colorado Mental Health Institute- Pueblo, CO
LPN- August 2021- Current
Medication administration, observes compliance/safe administration, consults pharmacy when indicated and records effectiveness or reactions to psychotropic and other medications.
Intake process for new admissions
Provide patient education
Interact with patients, participate in group therapy
Supports milieu management
Effective and proactive communication with the medical team
Mountain Springs Recovery- Monument, CO
LPN February 2021-July 2021
Medical assist care with Detoxification and Residential Programs
Responsible for the oversight of the onsite LPN’s
Participates in all nursing daily duties
Timely implementation of orders given, reporting of client needs,
And documentation
Performs direct services to clients including medication administration, education of prescribed medications, processing of labs
Stone Creek of Flying Horse- Colorado Springs, CO
Assistant Wellness Director, LPN October 2020 – February 2021
Providing- Passionate Service, Passionate Cleanliness, Passionate Care now during my training period for the AWD position.
Nurse on call
Interviewing for new hires
Coordinating interviews with 3rd party provider services
Direct patient care
Cedar Springs Hospital- Colorado Springs, CO
LPN– Medication Nurse October 2019- September 2020
Provide and assist in the direct patient care of adults, adolescents, and children.
Provides medical management
Crisis management for the patient population
Employee scheduler
Melody Living- Colorado Springs, CO
Health & Wellness Coordinator, LPN February 2019- October 2019
Ensures consistent quality resident care and service delivery throughout all shifts
Assume the role and responsibility of a Resident care partner to meet the resident’s needs and staffing requirements.
Assists in the supervision of community- based licensed nursing staff, QMAPs, CNAs, and Resident Care Associates
Provides training and education to Resident care partners and LPNs on an ongoing basis to include classroom in- services and situation- specific training.
Assists in the maintenance of resident charts and review of documentation performed by care giving staff.
As allowed by the Nurse Practice Act, assists in assessing the health, functional and psychosocial statue of residents.
Individualized Personal Service Plans and proactively manages care and services for each resident.
Evaluates the effectiveness and maximize the resident’s opportunity to remain in their environment.
Assists in the achievement of occupancy goals by monitoring the health, safety and well- being of residents, proactively identifying those at risk for move out. Implements timely problem solving.
Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/ or administration in the community. Conducts periodic Care Associate medication skills, inventory checks, and periodic medication audits per guidelines.
Implements and maintain operating standards, systems, and processes.
Monitors and participates in Quality Improvement and Risk Management programs at Safety Committee Meetings, Collaborative Care Meetings and Family Care Conferences.
Assist in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the community. Ensures communication, as appropriate, on the results of these visits.
Communicates information in a timely manner to the appropriate person or agency regarding changes in resident’s health/well- being, personal needs, risk management issues, customer service issues, family, or outside health care provider concerns.
Participates in community events, including family and social functions.
Shares on-call and weekend resource responsibilities/ shifts as required.
Brookdale Alpine Springs- Eugene, OR – transferred to
Brookdale Skyline – Colorado Springs, CO
Health & Wellness Coordinator, LPN October -2017 – February-2019
Assist residents with coordination of care with their medical needs
Assist with completing care plans
Administer medication and treatments
Assist with processing orders for completion and accuracy
Supervision of resident aides and medical technicians
Provide bonds with residents and their families
Coordination with outside 3d party providers to provide quality care
Work closely with home health services and hospice
Management team and team player with floor staff and management
Shared on call responsibility
Manager on duty
Lane County Community Health Clinic - Eugene, OR July 2016 -Aug 2017
LPN
Room patients and help prep patients for the providers, obtain vital signs, wound care, medication administration, injections, phlebotomy, drug screens, accurate documentation, Float to different community clinics as needed
Thurston Medical Clinic - Springfield, OR - April 2011 – July-2016
License Practical Nurse Supervisor/ Medical Assistant Lead
Greet patients, obtain vital signs, chief complaint, and accurately record in the electronic system. Prepare patients for examination, treatments, patient teaching with discharge instructions. Injections, EKG’s and assist with sterile procedures/minor surgeries. Phlebotomy, perform lab test, Assist team of medical assistants with leadership, schedule vacation and relief coverage for back-office staff. Float, front, and back office, accurately communicate between physicians and patients. Submit and obtain prior authorizations for medications, referrals, and special procedures per physician order.
Oregon Medical Group - Springfield, OR Aug 2009 - Aug 2010
Medical Assistant
Family practice group
Cascade Health Solutions - Eugene, OR April 2008 - July 2009
Medical Assistant
Family practice, Receptionist for EAP counseling, performed drug screens for worker’s comp and new hires.
Franciscan Medical Group - Tacoma, WA Nov 2002 - March 2007
Medical Assistant (Lead)
OB-GYN, float, and back-office lead for medical assistants.
Pioneer Pacific College – Springfield, OR
LPN, Licensed Practical Nurse
Feb 2010
Bryman College – Renton, WA
Medical Assistant Diploma
Nov 2002
Renton Technical College – Renton, WA
Early Childhood Education Diploma
Sept 1998
Pikes Peak Community College – Colorado Springs, CO
June 2020 - Sept 2021
Pueblo Community College- Pueblo, CO
August 2021- Current
References
References available upon request