Customer Service Rep

JOSHUA GRANT

***** ********* ******* ***. #***, Austin, TX 78758 · 323-***-****

******.**********@*****.***

Dedicated employee looking to gain a stable full time or part time position with a company that I can build and grow with to display my expertise. Authorized to work in the US for any employer.

EXPERIENCE

10/21 TO PRESENT

LEASING CONSULTANT, GID WINDSOR COMMUNITIES

Work with prospects to find potential properties to rent.

Schedule appointments with prospects and contractors.

Do follow ups and more through Yardi Voyager and Yardi CRM. Take potential residents, prospects on showings of different properties, communicate pricing terms, and rental agreements. Approve or deny screening reports type lease agreements as well as negotiating sales and renewals and concessions. Type addendums Supply great customer service solutions via phone and emails with a prompt response time and more

2017 - 2021

MAINTENANCE TECH 2 / MAKE READY TECH GID WINDSOR COMMUNITIES

Inspect buildings, equipment, and systems to identify any issues.

Repair faulty equipment units and damaged structures.

Develop and implement preventative maintenance procedures.

Maintain the inventory records for equipment and supplies.

Cleaning make readies units and repairing appliances and fixtures.

Completing work order task and more.

2014- 2016

CHAMPS SPORTS

Greeting customers, Responding to questions, Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

Maintain personal and productivity goals. Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals.

2011 - 2013

CUSTOMER SERVICE REP, Z DUCTS, INC

Telemarketing company assistant work daily through phone and email. Provide great customer service with current customers on any issues or concerns and new prospects with our services. Sold merchandise such as full house Services. Provided product & service information on Air-duct services installs, cleaning and more also resolving product and service problems with the best customer service. Schedule appointments and negotiate

Pricing and more. Ensured that each customer receives outstanding service by providing a friendly environment, when we our drivers arrive at customer homes. Greet and acknowledging every customer daily.

EDUCATION

MONTH YEAR

HIGH SCHOOL DIPLOMA, HESPERIA HIGH SCHOOL

General Education Courses

SKILLS

Highly motivated with a sense of urgency and the ability to work in a fast paced

Knowledge of Microsoft Word & Excel

Positive Energy/Personable

Reliable/Punctual

Excellent verbal and written communication skills.

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