Crew Member Customer Service
Resume:
Harrisburg, PA *****
************************@*****.***
Shenoa Alcantara
HABILIDADES
Bilingual - Spanish/Native, English/Proficient.
EXPERIENCIA
Rite Aid - Harrisburg PA — CASHIER.
2022 - Currently.
●Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
●Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
●Maintain the cleanliness and organization of the store.
●Stock store shelves and end caps with merchandise.
●Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
●Complete inventory counts and order merchandise based on the results.
●Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
●Assist with price markdowns and changes for merchandise on the shelves.
Villa Estela Pharmacy - Barahona, Dominican Republic — CREW MEMBER.
2021
●Greet customers and other visitors when they arrive.
●Answer customer questions and provide assistance when necessary.
●Distribute forms and paperwork to customers and check them over to ensure that required fields are completed properly.
●Field phone calls and respond to emails.
●Manage inventory of necessary office supplies and coordinate reordering.
MARANATHA ALFA - Barahona, Dominican Republic — COUNSELOR.
2019 - 2020
●Helping clients develop social skills, improve academic performance, and reduce behavioral problems.
●Developing individualized treatment plans for each client that includes goals, objectives, and procedures for measuring progress.
●Leading activities such as crafts and art, demonstrating various techniques and encouraging children to come up with ideas.
EDUCACIÓN:
Harrisburg High School — GRADUATED.
Graduation June 2022.
GPA: 3.86
Distinguish Honors.
National Honor Society.
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