Service Representative Personal Assistant

JENNIFER CARAWAY

**** **** **., ***** ******, LA, 70586, US 337-***-**** ***********@*****.*** Customer service representative with exceptional oral and written communication, active listening, and analytical problem-solving abilities. Committed to learning about customers' needs and concerns in order to provide the best information and options. I am also very polite and professional, and I successful in using strong communication and problem-solving skills to resolve each customer issue. Commitment to quality and service

Schedule management

Advanced computer skills

Extensive vocabulary

Dedicated team player

Excellent verbal communication

Credit and collections

Budgeting

Database management

Client satisfaction

Social media savvy

Administrative support

Multi-line phone proficiency

Inventory control

Communication skills

Housekeeping

Perform well in high-demand, fast-paced environments Screens calls properly

Invoice processing

Strong problem solver

Computer literate

Professional and mature

Accounts payable/receivable

Cash management experience

Proper phone etiquette

Medical terminology

Resourceful

Problem resolution

Expense control

Relationship/team building

Excellent communication skills

Customer service

Marketing and promotions

Independent worker

Sales

Scheduling

Strong interpersonal skills

Microsoft Office proficiency

Verbal communication

Multi-Task Management

Understands grammar

Advanced interpersonal skills

Self-starter

Weekly Payroll

Personal security

Spreadsheet management

Customer friendly

Advanced MS Office Suite

Time management

Computer-savvy

Self-directed

Customer satisfaction

Cold calling

Medical Insurance Coding - Associate of Applied Science 2023 Ultimate Medical Academy (Online) Tampa, FL

Computer Science - Computer Technology 2004

Baton Rouge Vocational Technical Institute Baton Rouge, LA PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Personal Assistant May, 2016 to September, 2021

Various employers (12-15) Baton Rouge, LA

Designed and managed office systems to handle paperwork efficiently. Entrusted with handling confidential and sensitive situations in a professional capacity. Handled all incoming information requests for several busy executives. Drove kids to and from school, activities, and doctor's appointments. Organized and planned family vacations.

Meetings are scheduled and coordinated by me.

Was in charge of screening personal and business calls and directing them to the appropriate party. Was in charge of inbound and outbound correspondence, which included mail, email, and faxes. Was in charge of mail, incoming and outgoing correspondence, email, and faxes. Picked up and dropped off clients at the airport.

Am in charge of data collection and database entry. Made sure that personal and professional documents were filed properly. Was in charge of personal and professional calendars, as well as coordinating appointments for upcoming events. Organized computer-based information and filed paperwork. Dealt with a large number of phone calls and emails. Responded to emails and other correspondence to facilitate communication and improve business processes. Found and ordered office supplies and equipment.

Handled incoming mail, bills, and invoices, as well as taking the necessary actions. Organized successful conferences, which included all speaker and attendee travel, as well as facilities and support services. WORK HISTORY

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