Registered Nurse Customer Service
Resume:
Yinka
YA
Alayande
Professional Summary
Compassionate Registered Nurse with over 15 years of experience in offering comprehensive patient care in Psychiatry and Long-Term Acute Care environments. Work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with health-care professionals to advance patient care. Hardworking nursing professional bringing 14+ years of experience delivering exceptional care to psychiatry patients. Having over 4 years working experience in the capacity of a Senior Charge Nurse and acting Supervisor at Arkansas State Hospital in an over 300 beds with a primary mission of providing psychiatric services that promote recovery in a safe and caring environment. Also having almost 3 years working experience as a Senior Charge Nurse here at Methodist in fast pace Psychiatry units of over 50 beds.
Knowledgeable about Psychiatry requirements and skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations.
Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Driven nursing professional experienced in primary care and licensed in Texas. Compassionate, caring and comfortable working with people of all backgrounds. Capable of assisting with Med-Surg procedures, restocking supplies and updating electronic health records.
Passionate about delivering compassionate patient care with respect to individual patient needs. Open and clear communicator with analytical problem-solving abilities and advanced clinical expertise. Dynamic Registered Nurse bringing 15 years treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced Psychiatry and emergency medicine settings. Caring Registered Nurse with 15 years of experience in various types of
Long-term and full time Psychiatry care settings. Proven ability to provide individualized care plans and help patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures. Texas Board-Certified Registered Nurse with over 14 years of experience delivering high-quality care to patients in Psychiatry and Long-Term Acute care units. Proven leader effective at uniting and guiding nursing teams toward achieving
***********@*****.*** 501-***-****
Allen, TX 75002
Skills
●Nursing Staff Management
●Primary Care
●Staff Management-Senior Charge & acting Supervisor Nurse Position
●Planning and scheduling
●Multidisciplinary team collaboration
●Medication dispensing
●Training and development
●Patient education
Education
06/1991
Ahmadu Bello University
Zaria, Nigeria
Bachelor of Science: Finance
05/1995
Ahmadu Bello University
Zaria, Nigeria
MBA
06/2007
University of Arkansas at Pine Bluff
Pine Bluff, AR
Bachelor of Science: Nursing
01/2020
Walden University
Minnesota MN.
Master of Science in Nursing (MSN)-Graduate August, 2022.
12/2022
PMHNP-BC
1112295 APRN-CNP
NPI NUMBER
NPI has been assigned: 177*******.
Patient care goals, improving satisfaction and continuously driving widespread health-care system initiatives. Focused on continuously advancing expertise in Psychiatry Care while driving innovation. Enthusiastic Registered Nurse knowledgeable in health screenings and treating patients with Psychiatry and Medical conditions. Highly experienced in Psychiatry and Long-Term Acute Settings. Attentive nursing professional presenting high level of care, patient assistance during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in Psychiatry setting. Accomplished Registered Nurse proudly maintaining highly productive, efficient and quality-driven environment at all times. Offering 15 years of experience in health-care roles.
Work History
Methodist Medical Center - Senior Charge Nurse (Full Time)
Adult and Geriatric Psych In-Patient unit
Richardson, TX
03/2016 – Current
Haven Behavioral Hospital-Registered Nurse (Part Time)
Adolescent In-Patient Unit, Age 12 – 17 years old.
Frisco, TX
07/2015 – Current.
Texas Health Resources - Registered Nurse
Dallas, TX
06/2013 - 03/2016
Life-Care LTAC - Registered Nurse (PRN)
Plano, TX
06/2013 – 01/2019
Arkansas State Hospital - Registered Nurse Senior Charge Nurse Unit A
Arkansas State Hospital - Registered Nurse Acting Supervisor
Little Rock, AR
06/2007 - 06/2013
Corner Stone LTAC - Registered Nurse (PRN)
Little Rock, AR
06/2007 – 06/2013
●Collaborated with unit manager to maintain daily operations.
●Equipped patients with tools and knowledge needed for speedy and sustained recovery.
●Administered medications and treatment to patients and monitored responses while working with health-care teams to adjust care plans.
●Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re-occurrence.
●Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
●Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
●Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
●Provided exceptional care to over 50 high-acute patients needing complex care such as Severe Psychosis, Depression, Suicidal ideations, Schizophrenia ETC
●Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
●Evaluated system data to calculate and update Medicare and other insurance policies.
●Oversaw delivery of care for all patients on 51-bed Psych units, providing direct care, delegating nursing assignments and supervising team comprised of nurses, technicians and unit clerks. Coordinating and compiling daily staffing for 2 units, supervised and managed functions for over 50-bed in older adult and adult units, including daily scheduling, tasking and administration.
●Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
●Cared for patients in over 50-bed unit, supporting fellow nurses in
Delivering outstanding treatment to patients.
●Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
●Led successful 85-person team comprised of RNs, LPNs and ancillary staff.
●Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
●Collaborated with Psychiatrist/Physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
●Observed and reported patient condition, progress and medication side effects to accurately document updates.
●Collaborated with interdisciplinary health-care personnel to meet patients' personal, physical, psychological and cognitive needs.
●Directed nursing activities for over 85+ employees, providing guidance to nurses to deliver outstanding care and optimal patient satisfaction.
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