WILLIAM N. ZIMMERLEE

aduzzz@r.postjobfree.com

717-***-****

Dynamic, results-oriented leader with a strong track record of performance in managing projects and people within high-paced organizations. Experienced in driving change and process improvements while building partnerships with key-decision-makers. Utilize keen analysis and insight, coupled with a team approach, to implement organizational improvements and best practices. Knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value. Superior interpersonal skills, capable of resolving multiple and complex issues and motivating staff to peak performance. Graduate of Front-Line Readiness Program (FLRP).

Clearance: Public Trust – Active; DOD – Top Secret / SSBI / IT-1 – Inactive

Veterans Preference: Active-Duty USMC – October 05, 1976, thru October 06, 1985

AREAS OF EXPERTISE

Strategic Planning

New Business Development

Profitability & Cost Analysis

Programs, Services & Products

Organizational Leadership

Contract Negotiations & Joint Ventures

Finance, Budget, & Cost Management

Decision-Making

Policy & Procedure Development

Consensus Building

Best Practices & Performance Improvement

Crisis Management

PROFESSIONAL EXPERIENCE

Internal Revenue Service, Department of Treasury

IT Specialist (Security), IT Security Program Management Office (PMO) 10/2009-12/2021

Installed, configured, and maintained the Vanguard Configuration Manager (VCM) on all IBM LPARs. Collaborate with the Application and GSS personnel to ensure entries are entered accurately to conform to the current IRS / FISMA guidelines, IRS IRMs, Treasury, 0MB, and other policies, directives, and regulations. Also ensured that all VCM checks were up to data and within a valid / current timeframe. Worked with IRS customers / stakeholders to resolve complex problems for the customers/stakeholders; identify problems and work with various units to address issues appropriately and timely.

Accomplishments

Implemented VCM across 11 Masterfile, 6 GDPS, and 6 IAP LPARs.

Worked with the 10 groups, across IRS, to establish ownership of the 332 VCM and 16 DB2 checks.

Created monthly batch JCL jobs, stored on each LPAR within Control-M, for the execution of the VCM checks, and for the batch execution of the VCM report jobs. Upon completion of each report job, the report output is sent to the VCM Share Point for storage and review. On the VCM Share Point, folders were created for each of the 10 groups for storage of the monthly reports to allow the groups easy access to their reports.

As part of the VCM Report process Summary Reports were also created and sent to the VCM Share Point, which allowed managers and support personal a way to get a snapshot of each LPAR, by reviewing a Summary Report, as opposed to looking at just the finding reports. This was an Excel spreadsheet providing management a snapshot of each monthly run, which provided a snapshot in a spreadsheet listing each VCM check for every LPAR. This Excel Summary spreadsheet report provides a summary of the status to each VCM check, indicating the number of Finding and errors.

Reduced security findings by 50% over a three-year period.

IT Specialist (Security), IT Security Program Management Office (PMO) cont’d

Serve as an Information Systems Security Officer (ISSO); provide guidance to the ISSO Manager and assist the IRS GSS Authorizing Official (AO), business units, and staff with their day-to-day security related responsibilities to ensure FISMA compliance.

Interpret and clarify security policy, guidance, and modifications to the IRM requirements for the DAA to maintain an acceptable level of security and compliance, in accordance with IRS policy and FISMA requirements.

Advise IT Business units and Authorizing Officials on FISMA activities necessary to meet the annual FISMA year reporting requirements.

Guide all aspects of information security within the IBM and Unisys mainframe environment for the IRS Mainframe General Support Systems (GSSs), such as the Transaction Processing facility (TPF), Unisys, IBM z/OS, Enterprise Linux, Computer Assisted Publishing System (CAPS), and Current Processing Environment (CPE) Development and Test Environment.

Monitor the Plan of Action and Milestones (POA&Ms) for 4 FISMA Reportable General Support Systems (GSSs) and 4 FISMA Reportable Applications (APPs). Follow the POA&M Quality Review process to identify and focus on POA&M problem areas and act as a liaison for the non-IT GSSs and Application Owners to facilitate POA&M closure and Delayed POA&M disposition. Elevate problems or critical issues to the appropriate level of senior Management.

Collaborate with the business units and security test teams to conduct Security Assessment and Authorizations (SA&As) within the IT organization and to provide status reports to GSS management and stakeholders.

Interface with IT Security PMO to ensure all SA&A related activities are scheduled and kept on track. Collaborate with the ISSOs and the GSS or APP owners to ensure that all weaknesses found are entered into Treasury’s Trusted Agent FISMA (TAF).

Frontline Manager, IT Security Project Team 3 Temporary Promotion – July until October 2012

Managed 11 IT specialists and 15 contractors, with technical and administrative oversight for 8 projects: PKI PMO Program Oversight & Coordination, IdAM PMO Project Management, Active Directory, Trust Establishments, CADE2, e-Authentication, Internal Identity Access Management (IIAM) Logical Access Control System (LACS) & Enterprise Physical Access Control System (ePACS) and Reduced Single Sign-On (RSSO).

Facilitated computer program accesses, and obtained supplies, laptops, information, and training to meet the needs of four new employees and contractors.

Employed program management methods and techniques to track progress and ensure project objectives were accomplished. Communicated regularly with subordinates to gather status information; briefed the senior manager on progress and concerns; made recommendations to overcome obstacles.

Worked with the Oversight and Strategic Management group to create a marketing campaign to promote the use of RSSO; provided weekly statistics to the executive staff on the increased use of RSSO.

Mentored subordinates on writing accomplishments documentation; drafted annual performance assessments for employees assigned to me; forwarded the performance assessments to the Second Line Manager for review and final rating input.

Frontline Manager, CADE 2 Project Office Temporary Promotion – May until September 2011

Provided technical and administrative oversight for a group of nine IT specialists, located in MD, MI, NY, and WV who built the Affordable Care Act (ACA) Linux infrastructure and provided support to the Tier 2 Database and COTS software teams.

Held an initial “get acquainted” meeting to introduce the team to the other managers within the branch, highlighting their qualifications and areas of expertise, and established expectations and performance goals for the group.

Utilized project concepts and techniques to plan the work, set goals, establish priorities, and prepare schedules for completion of requirements; assigned tasks to subordinates based on priorities and monitored work performance. Identified and resolved problems and made adjustments to ensure the requirements were met.

Directed installation of Oracle Database software and creation of application databases, installation of WebSphere Application Server, WebSphere MQ, and Control-M Agents and Control Modules for the CADE 2 and the ACA projects. During the 4-month period, the group completed 51 Linux servers, 12 Database servers and 39 Application servers.

Built strong alliances and developed relationships to maintain and update the Work Breakdown Structure (WBS) for the CADE 2 Database Implementation. Worked with the various teams, from Enterprise Services (ES), Application Development (AD), Enterprise Operations (EOps), and CyberSecurity, to obtain status of their portion of the project. Prepared reports and briefed EOps senior management and executives regarding the status of the WBS milestones on a weekly basis and developed presentations for the EOps ACIO on a monthly basis.

Initiated, planned, and led a Linux Steering Committee, comprised of technology SMEs from across the IRS (UNIX, security, and management), to create a single Linux image to be used as the Tier 2 Standard OS Environment (SOE), for both virtual and physical servers, across the IRS enterprise, streamlining business processes.

Booz Allen Hamilton

IT Consultant 10/2007-10/2009

Served as an onsite Information Systems Security Officer (ISSO) for the Treasury Network (TNet) Program Management Office (PMO).

Provided technical assistance and guidance to the ISSO Manager and TNet Program Manager in relation to the initial TNet Certification and Accreditation (C&A) and security-related requirements necessary to implement security compliance in accordance with Treasury, IRS, and Federal Information Security Management Act (FISMA) security policies and guidelines. Directed all aspects of the C&A process to include the creation and review of the Interconnection Security Agreements (ISAs) between TNet and the 16 Treasury Bureaus and review of all TNet C&A documentation, such as the System Security Plan (SSP), Information Technology Contingency Plan (ITCP), Disaster Recovery Plan (DRP), Incident Response Plan (IRP), Configuration Management Plan (CMP), and Security Awareness and Training Plan (SATP). Provided security guidance to ensure compliance for changes within the TNet environment.

Delivered onsite coverage as the ISSO for the IRS IT Security Program Management Office (SPMO). Provided technical support to the ISSO Manager/COTR and assisted the IRS Designated Accrediting Authority (DAA) and staff with their day-to-day security-related responsibilities necessary to support FISMA compliance.

Adhered to regulations and security policies to ensure all aspects of information security compliance were in place within the IBM and Unisys mainframe environment for the IRS Mainframe General Support Systems (GSSs), such as the Transaction Processing facility (TPF), Unisys, and IBM z/OS.

Supported the SSA ExtraNet risk assessment task and recommended improvements to the client’s IBM z/OS VTAM communications environment to external business partners.

Rinson Computing Services, Inc.

President / CEO 04/1998-10/2007

Owner and operator of an IT Consulting business. Provided IT expertise and technical support services to public and private organizations. Managed day-to-day operations including business development, negotiating contracts, developing budgets, managing financial resources, and marketing services.

Highly technical project manager with “big picture” vision and ability to work with management, staff, and customers to convert complex requirements into actionable project plans. Experienced in driving product, process, and customer improvements while building partnerships with key decision-makers. Developed business solutions and project plans to meet Customer business requirements and goals. Notable Projects include:

Defense Information Systems Agency (DISA)

BMC Control-M Implementation Project Manager

Planned, budgeted, and implemented project to migrate the BMC Control-M Enterprise Manager and Servers from the Windows XP environment to a Solaris 10 environment. Installed and configured Oracle Software and databases on servers and client machines. Monitored processes and analyzed performance of the database to ensure that database resources such as tablespaces, memory configuration, sessions, archive files, etc. were in the proper status.

Installed, maintained, and supported Control-M Agents on UNIX and Windows servers. Also, created, maintained, and supported Unix Perl and UNIX shell scripts for DISA internal environments and DISA customers.

Created a methodology of sending Control-M Alerts, from Control-M to Managed Objects Formula, via Tivoli.

Secure File Transfer Solution Project Manager

Installed, monitored, maintained, and customized WebSphere MQ in a multiple platform, z/OS, UNIX, and Windows in a clustered environment. Provided performance analysis and tuning, problem analysis, and technical assistance to DISA staff. Developed and documented process and procedures related to WebSphere MQ security, administration, recovery, and automation.

Installed and maintained PM4Data within the WebSphere MQ environment and established procedures for the creation of PKI encryption of MQ channels using SSL. Created and maintained MQ documentation as it pertains to applications and message flow.

VTAM Network Migration – SDLC to APPN Project Manager

Evaluated and analyzed hardware and software in the mid-tier environment for future technologies across DISA computing platforms. Offered recommendations for improving performance. Established APPN environments and connectivity between multiple LPARs and at various locations.

BMC Software Corp. – BMC Control-M Implementation Project Manager

Installed, maintained, and supported BMC Software for Control-M environments. This included Control-M Enterprise Manager, Control-M Server, and Control-M Agents on UNIX and Windows servers. Customers included New York Federal Reserve and United Domain Reality Trust. Performed all administrative functions relevant to each project.

Rite Aid Corp. – IBM Mainframe Consulting Services

Provided technical support and supervision across a multi-platform data processing environment by analyzing performance measures, troubleshooting problems, and training the user community. Interfaced and guided MVS personnel, assisting them in problem analysis and resolution. Handled all administrative matters relevant to the project.

Planned and budgeted for the project. Evaluated, installed, and maintained network support products and assorted program products, such as TPX and NetSpy, and their interface with the security package, RACF. This also included the evaluation and analysis of hardware and software in the telecommunications environment for implementation of future technologies across multiple platforms.

EDUCATION IRS Frontline Leader Readiness Program – 02/2013

MBA (Management), Golden Gate University, San Francisco, CA, 1990

BS (Management/Computer Information Systems), Park College, Parkville, MO, 1988

• Honors: Magna Cum Laude

CERTIFICATIONS ITIL – 06/2012

CompTIA Security + – 12/2010

TECHNICAL EXPERTISE

Telecommunication Systems

• Capacity Planning & Problem Diagnosis

• Network Design & Implementation

• PKI, TCP/IP, FTP, SFTP, OSI, APPN

System Software

• z/OS, MVS, VTAM, NCP, RACF, SMP/E, TPX

• WebSphereMQ, MQSeries, VMWare

• PM4Data, Control-M, Oracle 8, 9, 10

• ALC, COBOL, REXX, Perl, Shell Scripting

Operating Systems

• z/OS, MVS

• AIX, HPUX, Linux, Solaris

• Windows Server & Workstation

Hardware

• Tier 1 – IBM Mainframe

• Tier 2 – IBM, HP, Sun

• Micro Computer – x86 Platform

Communications Skills

• User Group/Technical Seminar Presentation

• Customer On-site Demonstration

Competitive Analysis/Evaluation

• Competitor/Products

• User Requirements/Market Analysis

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