PERNELL BRYANT

Henderson, NV *****

aduzx8@r.postjobfree.com

+1-661-***-****

COLLECTIONS AND RESOLUTION SPECIALIST

• Waystar specialists* Hospital and Physician Billing* Revenue Growth Specialist * Team Building & Motivation *

Contract Negotiations * Collections Specialist * Resolutions Specialist * Billing Specialist * Team Lead

* Supervisor * Payment Posting *Follow Up * Refunds * Epic * Appeals * Document Creator * Private Insurance * Payments * Correspondence

Authorized to work in the US for any employer

Work Experience

Patient Admitting Specialist

North Vista Hospital

December 2021 to Present

ER admitting, Hospital admitting, take information from patients to be seen by er physician, input all information into computer, register patients for procedures that will be done at hospital, take incoming calls .

Resolution Specialist

North Vista Hospital - Las Vegas, NV

November 2021 to Present

Making calls to insurances, Fallow up, Refunds, Posting, Epic Trainer, Appeals, Document Creator, Medicare, Medical, Medicaid, Private Insurance, Payments, Correspondence, Scanning, Data Entry Collection Specialist

WEST DERMATOLOGY, ENGLISH DERMATOLOGY, LAS VEGAS SKIN AND CANCER CLINIC - Henderson, NV

June 2018 to April 2020

Collect on commercial insurance with PPO/HMO carrier, Government Insurance. Handle all levels of A/ R from small to large high dollar accounts. Handle daily call volume from patients as well as insurance carriers and clients Claim/Billing claim audits, ensure compliance, and reductions of bad debt. Facilities Resolutions Director Consultant

PASSAGES MALIBU, VENTURA PASSAGES - Malibu, CA

February 2016 to February 2018

Built Collections Department Resolutions, Organize and Collect Client Revenue, Generate Financial Spreadsheets, work directly with management, update and post payments, track revenue, Research and organize debt/delinquent accounts. Handle and train staff on collections issues as well as how to provide excellent communication as well as customer service. Set up payment plans to help monthly cash resolution. Bill and post pharmacy, order supplies. Liaison with management. Negotiate Settlements. Organize payment plans and options, Help Direct Financial Advisors, Great Business Customer Service, and Knowledge on handling Vendors, Closer with Prospective Clients.

Collections Consultant

GOURMET PURVEYOR INC - Canoga Park, CA

January 2013 to December 2016

Contact debtors concerning payment options. Work directly with V.P of Sales and Marketing, Collectors Department and report deficiency directly to CFO. Verify payments and manage customer accounts. File small claims for bad debt delinquencies. Handle and train staff on collector’s issues as well as how to provide customer service follow up. Collections Director Consultant

CLIFF SIDE MALIBU - Malibu, CA

July 2015 to February 2016

Build collections department resolutions, organize and collect client revenue, generate track revenue, and research and organize debt/delinquent accounts. Handle and train staff on collections issues as well as how to provide excellent communication as well as customer service. Set up payment plans to help monthly cash resolution. Bill and post pharmacy, order supplies. Liaison with management, negotiate settlements.

Lead Medical Collections Specialist

USHW - Valencia, CA

August 2005 to November 2012

Collect on PPO/HMO carriers and Worker’s Compensation/Government Insurance. Handle all levels of A/R from small to large high dollar accounts, patient correspondence as well as appeals preparation. Billing claim audits, assist new collectors and train.

Medical Lead Collector

Perse (Los Angeles) - Los Angeles, CA

July 2001 to February 2004

Duties: Collect HMO and PPO claims; work A/R, cash aging reports, private reports, custom service, and refunds processor.

Medical Collector Supervisor

Medaphis (Agoura Hills) - Agoura Hills, CA

February 1996 to May 2001

Duties: Manage staff of 15-20 Collectors working with HMO and PPO claims, Work A/R, cash aging reports, private reports, custom service Collector

CountryWide Home Loans - Lancaster, CA

January 1998 to December 2000

Loan Negations, Collections, Payment Creator, Account Receivables Collection Supervisor/ Marketing Manager

Law One Financial Management (Glendale) - Glendale, CA June 1993 to December 1995

Duties: Oversee day to day operations and train and manage 10 employees, Oversee Marketing Department and generate potential clients for company. Collect on commercial business accounts.

Reason for Leaving: Company relocated to Orange County Education

Some College

Oxnard College - Oxnard, CA

December 1984

High school diploma

Banning High School - Banning, CA

June 1982

Skills

• Pharmacy Billing

• Posting

• Dermatology Collections

• Payment Posting

• DME Collections

• Urgent Care Refunds and Collections

• Auditing

• IPA

• HMO

• PPO

• and Cash Billing

• Compliance

• Vendor Negotiations

• ICD 10 knowledge and Medical Codes Terminology

• Human Resource Consultant

• Residential Treatment Consultant & Collections Department Trainer

• Nextgen

• Waystar

• Microsoft Outlook

• Medinformatix

• EMA

• ADP

• Microsoft Word

• Navicare

• CMD

• GMED

• Virtuosity

• Instamed

• Medical billing

• Management

• Accounting

• Microsoft Excel

• Accounts receivable

• Leadership

• Administrative experience

• Accounts payable

• Medical collection

• Microsoft Office

• Medical office experience

• EMR systems

• Project management

• Financial services

• Insurance verification

• Marketing

• Medical records

• QuickBooks

• Office manager experience

• ICD-9

• Clerical Experience

• HIPAA

• Medical Terminology

• Epic (10+ years)

• Waystar (10+ years)

• Microsoft Word (10+ years)

• Hospital Experience

• Data Entry

• Payment posters (10+ years)

• Hospital billing (10+ years)

• Physicians Billing (10+ years)

• Claims (10+ years)

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