Project Manager Engagement Manager Digital Marketing
Resume:
Dāniels Liecis
Project & Engagement Manager
Motivated Project & Engagement Manager who applies knowledge of gamification systems to increase client engagement. Adept at analyzing client requirements and maintaining productive client relationships. Specialize in effective understanding of people and prioritizing their needs. *******.******@*****.*** +371-******** Rīga, Latvija linkedin.com/in/danielsliecis WORK EXPERIENCE
Member of the board & Project Manager (Contract)
Latvian Youth Council
11/2021 - 12/2022,
LYC combines 45+ largest youth NGOs in Latvia and gives them a platform to network, express problems, and implement solutions.
Developed youth involvement strategy and execution plan for Erasmus+ agency. Coached 10+ youth councils on how to attract and retain long-term volunteers. Built an operating volunteer system that managed 80+ volunteers for festivals and long-term involvement in the NGO.
Created social impact toolkits to understand how different types of actions can impact local communities' involvement in NGOs
Wrote a volunteer management manual with 40+ topics, which teaches how to create a volunteer management system in any institution from scratch. National Project Manager (Contract)
Club "The House" - Youth for United Europe
09/2021 - 01/2023,
EU's value-based organization for youth, which promotes active citizenship, encourages them to represent themselves and seize opportunities in Europe. Created a long-term engagement plan for NGO volunteers. Overall volunteer activity was increased several times within a year.
Developed internal system and guidelines for cross-departmental collaboration. 3 activities were created with 3 different departments and 20+ volunteers. Managed 10+ country-wide conferences, live streams, and activities. Two conferences reached 1500+ Latvian viewers with no marketing budget. Implemented several quality management methods. Improved meeting efficiency, goal-directed behavior, and conflict resolution.
Marketing / SEO & Community manager (Freelance)
Goexanimo
10/2020 - 07/2021,
Goexanimo is a producer of worldwide esports tournaments and services around it. Simultaneously they are developing an esports scene in the Baltic region. Optimized website for SEO and created over 25 in-depth articles. Created digital events for the company's community which increased activity and ensured the flow of new members. Improved the infrastructure of the community. Took care of community security, resolving conflicts, and recruitment of moderators. Ensured community users had a feeling of a safe atmosphere. Communicated with potential and existing companies' partners and media and established joint advertising campaigns.
SOFT SKILLS
Goal Orientated Adaptive
Stress Tolerant Creative
Emotionally Intelligent
Time Management
VOLUNTARY
WORK
Leader / President
Limbaži Youth Council
09/2019 - 09/2021,
Youth council aims to improve the lives of
young people, unite them and allow them
to find their own "light."
Created digital municipality
cooperation events during Covid-
19. United around 15 counties.
Made podcasts with local people
as a motivation tool for youth.
Created several events: Halloween
walk (500+ part.), Youth festival
(600+ part.), and Youth of the Year
(50+ part.).
Event and Project
Manager positions
Red Cross, School council
and local Culture House
09/2019 - 09/2021,
Re-attracted sponsors and public
project funding to provide
facilities, food, and activity
equipment for youth activities.
Led teams, split responsibilities,
resolved conflicts, and learned risk
management.
Established contacts with NGOs in
Latvia and Europe, with whom we
created cooperation plans.
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WORK EXPERIENCE
Community Executive Director
Gaming Until End
05/2016 - 07/2019,
Created and linked several internet communities on an international level. The goal was to unite people through video games and increase mental health awareness. Created strategic E-Marketing plans and executed with a team of 30+ people. Reached over 100 thousand people by using 10+ different marketing strategies. Created 30+ zero-cost events to entertain the community, reach new people, and increase the existing member activity.
Improved CRM every 2 weeks. Achieved excellent results, 40+ thousand messages sent daily in our communication platforms with gamification systems. Addressed member requests & concerns, and built relationships between clients. EDUCATION
International Economics and Commercial Diplomacy
University of Latvia
09/2021 - Today,
Currently I'm taking a gap year.
Language direction
Limbaži State Gymnasium
09/2018 - 06/2021,
Economics, Politics Philosophy, Psychology
Programming
LANGUAGE SKILLS
Latvian (Native) English
Russian
CONFERENCES &
COURSES
SSE Riga Future Leaders
Academy course
(09/2022 - 10/2022)
Understood how economics, education,
law, and media correlate and how to use
each of the fields to benefit project & team
management.
European Parliament Office
Course (10/2021 - 06/2022)
Learned about the European parliament
structure and improved communication,
organizational, and design skills.
European Youth Conference
(01/2022)
Gave all European Education ministers and
delegates a speech about youth cohesion
and solutions. Built new partnerships for
Latvian NGOs.
NGO Leader Course
(10/2022 - 12/2022)
Improved skills in first principles thinking,
strategy creation, mass conflict resolution,
and on how to give feedback.
Room Manager in EENA
Conference (10/2022)
Led a conference room with 50+ people for
3 days, resolved conflicts, and made sure
10+ different speakers were on time.
Youthpass - EyeOpener
(03/2020)
Developed the following skills: Teaching in
a non-formal way, project writing, damage
control, and risk management for
international projects.
Erasmus + Participation
Certificate (09/2018 - 03/2020)
Understood the importance of word
meanings, different perspectives, and
open-minded conversations.
European Youth Parliament -
Certificate of Participation
(02/2020)
Developed problem-solving, critical
thinking, and public debate skills.
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