Sheree’ Ward

aduzv3@r.postjobfree.com

PROFESSIONAL SUMMARY:

Dedicated Talent Acquisition Consultant successful at managing full recruitment life cycle. Successfully implements customized strategies to meet specific position and budget requirements while recruiting talented, highly qualified candidates. Efficient in decision-making and multitasking with speed and accuracy to adhere to deadlines and talent expectations.

EDUCATION:

Bachelor of Science: Criminal Justice- East Carolina University

Logistics Management- Army Logistics University: Fort Lee VA

Syracuse University- Human Resources PHR certification course

University of South Florida: Diversity, Equity and Inclusion in the Workplace Certification.

Adult Mental Health First Aid Certification

SKILLS:

Project Management

Leadership

Customer Service

Problem-solving

Confidential/ Records Management

Data Tracking Applications

Talent Management/ Talent Acquisition Strategies

Effective Written and Verbal Communication

Efficient and Detail-Oriented

Time Management/ Multitasking

Discipline and Focus

Interpersonal Skills

PROFESSIONAL EXPERIENCE:

Town of Apex: Apex Human Resources

Talent Acquisition Consultant June 2022- Present

Strategically screens applications/resumes and selects the most talented and qualified candidates.

Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.

Attends and conducts interviews with supervisors, managers and directors to select the best candidates for available positions.

Identifies future hiring needs and develops job descriptions and specifications for hiring purposes.

Collaborates with the hiring manager and other human resource staff during the recruitment, offer, and hiring process to identify and recommend salary ranges, incentives, start dates, and other pertinent details.

Negotiate salaries/offers based off of candidates skills, education and background.

Successfully train managers and supervisors how to correctly navigate HRIS system

Serves as first point of contact for recruiting process.

Town of Apex: Apex Human Resources October 2021- June 2022

Human Resources Consultant

Served as first point of contact for assigned departments; answered questions, communicated and provided guidance on all available Human Resources programs; assisted in researching new programs that may be needed for assigned departments.

Served as onboarding contact for new hires.

Successfully conducted and lead certain aspects of the New Hire Orientation program.

Effectively supported employee relations dynamics, conflict resolution and understanding of compliance and employment law; ensured consistency of disciplinary policies and procedures within assigned departments.

Served as an HR partner to managers to ensure recruiting and hiring strategies are met in a high-performing, agile environment; Assisted other agencies with salary surveys, pay and compensation data.

Advised hiring managers regarding policies and procedures related to talent acquisition, compensation, and benefits while.

Successfully participated and completed annual projects such as benefits open enrollment, position & classification studies, etc. by serving as the lead and contact for assigned departments.

Handled special projects in support of the Human Resources Director and Human Resources personnel.

Perform other job-related tasks as required.

Apex Human Resources June 2020 – October 2021

Human Resources Technician

Entered new hire personal and employment data into HRIS.

Served as onboarding contact for new hires.

Attended and successfully facilitated interviews with supervisors and managers.

Verified employment and released information in accordance with the Personnel Privacy Act.

Calculated pay changes for promotions, merit increases, reclassifications and compensation studies.

Created personnel actions and routed to appropriate personnel for approval.

Assisted with personnel changes in the payroll system and notified Payroll Administrator of changes

Assisted in planning and facilitating employee events.

Provided administrative support to the Director and Human Resources staff.

Town of Apex: Apex Finance and Utilities April 2019 – June 2020

Utility and Finance Customer Service Specialist

Processed Online Debt Collection payments.

Entered new customer information into New World data system as well as updated existing customer information.

Screened and routed calls to appropriate personnel.

Processed cash, card and check payments for customers and Town of Apex.

Processed medical seal forms to prevent interruption of utility services.

Resolved customer issues, researched and resolved account issues.

Performed other job-related tasks as required.

Apex Police Department: Apex, NC July 2017- April 2019

Telecommunicator

Dispatched and maintained contact with police units.

Dispatched calls for fire and mutual aid as required.

Operated dispatch equipment, computer terminal connected to the Division of Criminal Information (DCI) and the National Crime Information Center.

Monitored public and private alarms.

Typed police incidents and related documents.

Work required frequent public contact which required tact, firmness, decisiveness and the ability to obtain necessary information from people who were under extreme stress while choosing the appropriate courses of action.

Roanoke Electric Cooperative: Ahoskie, NC September 2016- July 2017

Customer Service Representative

Resolved customer issues, researched and resolved account issues; identified and escalated priority issues.

Established customer utility accounts; Entered new customer information into system as well as updated existing customer information.

Routed calls to appropriate personnel.

Documented all call information according to standard operating procedures.

Produced daily call and transaction reports.

Provided account services to customers by collecting utility payments and fees as one of the company’s utility cashiers; collected payments through the mail, drop box, as well as phone.

Processed cash, card and check payments for customers; Posted payments to customers’ accounts; researched inconsistent information.

North Carolina National Guard (Temp Position): Home Station Field Reset, Youngsville, NC June 2015- October 2015

Manager

Supervised soldiers during workday to ensure all tasks were complete.

Attended planning meetings and discussed/form schedules for missions to follow.

Ensured that all soldiers’ personnel files were updated and correct.

Prepared correspondence, progress reports, maintenance and safety manuals.

Inspected physical conditions of warehouses, equipment and order maintenance repairs and replacements.

Managed departmental budgets.

Utilized computers on a daily basis such as Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Power Point, and Microsoft Works to keep all tasks organized.

Greenville Police Department: Greenville, NC October 2014-June 2015

Property and Evidence Technician

Logged evidence using the New World/ DCI system, assigned property control numbers and assigned storage locations

Retrieved property from supplementary property lockers and or valuables and cash from secured cash box for release of court appearances

Controlled evidence checking account; deposited funds, drafted checks, prepared accounting reports

Purged evidence and recovered property in accordance with applicable laws, obtained court orders for destruction or auctioned of unclaimed or illegal property

Provided documented chain of custody for all property/evidence from entry into system until final disposition and initiated property disposal/ release procedures

Filed and maintained court confiscation orders; maintained computerized and manual record systems on property/evidence files

Assisted citizens in recovery of stolen and/or confiscated property

Deeply Rooted Inc: Ahoskie, NC March 2014 – October 2014

Administrative Assistant

Communicated with clients, employees, and other individuals to answer questions.

Addressed complaints of clients via phone to ensure that all their needs were met.

Answered business calls and referred calls to correct office personnel.

Prioritized and reviewed mail to disseminate to the appropriate office personnel.

Reviewed employee’s files to ensure their accuracy.

Conversed with supervisor, peers and subordinates on a daily basis.

Utilized computers on a daily basis such as Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Power Point, and Microsoft Works.

North Carolina National Guard: Farmville, NC October 2008 – August 2017

Ordnance, Logistics/Supply (First Lieutenant/ Maintenance Control Officer)

Planned, developed and implemented warehouse safety and projected self-confidence, authority and enthusiasm.

Reviewed and processed invoices, work orders, consumption reports.

Utilized leadership skills to assist in training fellow soldiers in monthly classes taught at drill.

Supervised soldiers during drill weekend to ensure tasks were complete.

Monitored the welfare of soldiers and ensured that they were mission ready at all times.

Ensured that all soldiers’ files were updated and correct.

Informed soldiers of the following drill and informed soldiers of their duties while at drill.

Attended planning meetings and discussed/formed training schedules for the drill to follow.

Counseled soldiers and reprimanded them when needed.

Rivers Correctional Institution: Winton, NC June 2013 – September 2013

Correctional Officer

Monitored conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.

Recorded information, such as prisoner identification, charges, and incidences of inmate disturbance, and kept daily logs of prisoner activities.

Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband, such as weapons or drugs.

Inspected mail for the presence of contraband.

Guarded facility entrances to screen visitors.

Maintained records of prisoners' identification and charges.

Processed or booked convicted individuals into prison.

Greenville Police Department: Greenville, NC August 2012 – December 2012

Intern

Observed and participated in investigative interviews and case preparations.

Utilized and tracked case reports and narratives of incidents of assisting citizens.

Ensured daily duty work log contained necessary information.

Aided officers when conducting routine traffic stops.

Accompanied officers when serving warrants to citizens.

Conducted fingerprinting of criminals at the county jail.

Performed other related duties as assigned.

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