Front Desk Data Entry

Taylor Rogers

Fort Worth, TX ***** • +1-682-***-**** • aduzut@r.postjobfree.com

Professional Summary

Dedicated individual who works productively with diverse personalities and experienced in fast-paced settings. individual offers excellent skills in patient relations and office management. Skilled using appointment scheduling systems to mange over Patients weekly. Organized and accurate in managing patient flow. Hardworking healthcare specialist meticulous in completing assignments and always ready to help team members. Open to fluctuating schedules and long work hours. Versatile Professional, well versed in healthcare practices and provides skills in other departments.

Skills

Customer service

Medical Scheduling

Medical Office Experience

Medical Receptionist

Phone Etiquette

Patient Care

Office Administration

Computer Skills

Cash Handling

Medical Terminology

Data Entry

Medical Records

EMR Systems

Medical Billing

Organizational skills

Certifications and Licenses

Food Handler Certification

Front Desk Operations

Reminder Calls

Certified Medical Administrative Specialist

Critical Thinking

Invoice Preparation

Office Supplies and Inventory

Patient Data Processing

HIPAA Guidelines

Bookkeeping Support

Organization and Time Management

Work History

Dietary Aide, 01/2022 to Current

Arlington Villa Nursing and Rehabilitation – Arlington, Texas Served meals to residents in accordance with established schedules and dietary procedures. Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.

Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area. Arranged tray and or table settings with proper tableware, condiments and tray card. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.

Delivered nourishment and supplements to nurse station for distribution to specific residents. Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.

Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.

Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash. Washed, peeled and cut fruits and vegetables in advance to save time on food preparation. Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Trained and assisted new kitchen staff members.

Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.

Maintained food safety and sanitation standards.

Measured, weighed and mixed appropriate ingredients according to recipe directions. Restocked inventory and ingredient items to maintain optimal kitchen efficiency. Medical Receptionist, 05/2019 to 10/2021

JPS Health Network – Fort Worth

Greet and check in patients, and collect personal, medical, and insurance information Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers

Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic

Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.

Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out and payments for billing. Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation. Maintained current and accurate medical records for patients. Organized paperwork such as charts and reports for office and patient needs. Transcribed phone messages and relayed to appropriate personnel. Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.

Checked patient insurance, demographic and health history to keep information current. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Completed patient referrals to other medical specialists. Supported office staff and operational requirements with administrative tasks. Enhanced office productivity by handling high volume of callers per day. Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.

Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care. Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds. Referred and screened patients to make best use of resources, triage staff and serve community members.

PCA Personal Care Assistant, 03/2018 to 11/2019

Overture Home Care – Fort Worth, TX

Assisted patient in home to help maintain health, safety, and independence Performed tasks such as bathing, grooming, housekeeping and meal planning Accompanied patient on shopping trips, medical appointments, and other outings Provided emotional and social support to patient.

Remained alert to problems or health issues of clients and competently responded. Assisted with daily living activities, running errands and household chores. Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

Planned, prepared and served meals and snacks according to prescribed diets. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels. Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

Transported individuals to events and activities, medical appointments and shopping trips. Documented residents' mental status, sleep and eating patterns in medical record books. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Monitored and assisted residents through individual service plans. Scheduled and accompanied clients to medical appointments. Entertained, conversed and read aloud to keep patients mentally alert. Planned activities to encourage movement, stretching and strength building. Built strong relationships with clients to deliver emotional support and companionship. Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

Recognized and reported abnormalities or changes in patients' health status to case manager. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Determined specific needs and provided most appropriate level of services for patient well-being.

Helped clients manage money, pay bills and shop for groceries or personal items. Shift Manager/Key Holder, 07/2018 to 12/2019

RaceTrac Petroleum, Inc – Arlington, Tx

Operated Store overnight

Responsible for starting and ending register till also end of day paperwork Completed store opening and closing procedures.

Opened and closed store 6 days per week by counting registers, making deposits and storing and filing all daily paperwork.

Counted out cash drawers and balanced totals.

Received and counted money.

Improved customer service by projecting friendly and knowledgeable attitude. Trained and mentored new employees.

Processed cash, credit, debit and check payments.

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Opened inventory boxes and restocked shelves.

Trained team members in successful strategies to meet operational and sales targets. Accepted and processed customer returns.

Rotated stock according to dates and protocols.

Oversaw team of 5 employees.

Tracked and prioritized work orders to meet daily production requirements Provided sales feedback to management to address concerns in sales reports. Used weekly financial data to analyze company growth and optimize operational strategies. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Housekeeping Supervisor, 12/2017 to 08/2018

Sheraton Hotels & Resorts

Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing Ensuring all rooms are cared for and inspected according to standards Protecting equipment and making sure there are no inadequacies Maintaining stocks

Ordering cleaning products

Supervising housekeepers

Scheduling shifts, training new employees and taking corrective actions when necessary. Worked with front desk to respond promptly to all guest requests. Communicated repair needs to maintenance staff.

Trained and mentored all new personnel to maximize quality of service and performance. Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Increased employee performance through effective supervision and training. Completed schedules, shift reports and other business documentation. Front Desk Clerk, 06/2017 to 12/2017

Alphalete Marketing – Arlington, TX

Greet guests and provide them with superb customer service Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper

Answer all client questions and incoming calls

Redirect phone calls to the appropriate department and take down messages Accept all letters and packages, and distribute them to their appropriate departments Monitor, organize and forward emails

Track and order office equipment and supplies

Maintain records and files.

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Maintained transaction security by verifying payment cards against identification. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Oversaw fast-paced front desk operations and guests' needs at busy facility. Used internal software to process reservations, check-ins and check-outs. Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

High school diploma: 05/2019

TCC Early Collegiate High School - Fort Worth, TX

Completed AP course in Calculus I, II

Completed AP course in Physics I, II

Completed AP course in Human/World Geography

Completed AP Course in English I, II

Completed AP Course in Environmental Systems

4.0 GPA

Ranked in Top 10% of class

Associate of Arts: Psychiatry, 05/2019

Tarrant County College District - Fort Worth

Associate AA Degree

Completed AP course in Calculus I, II

Completed AP course in Physics I, II

Completed AP course in Human/World Geography

Completed AP Course in English I, II

Completed AP Course in Environmental Systems

Completed Dual Credit Major's Biology

Complete Dual Credit US History

Completed Dual Credit Texas History

Completed Dual Credit World Geology

3.8 GPA

Ranked in Top 20% of class

Contact this candidate