Harrisburg, AR *****
I am currently seeking full time employment. I last held the position of Executive Housekeeper or Manager at a hotel for 5 years. I loved my team and took great pride in my job and skills on he job. I look forward to long term employment at a place where I can grow and advance. Others would most likely say that I am an organized and detailed person. I work well with people and with a team. I am dependable. I pick up easy and learn new things fast. I work well in a fast paced or steady environment and deal with pressure and stress well on the job. I also enjoy to help or see that others succeed as well. Thank you for your time and consideration. Cell: 870-***-**** Authorized to work in the US for any employer
Executive Housekeeper/ Manager
Candlewood Suites - Jonesboro, AR
June 2018 to September 2022
Organized and lead daily routines and schedule.
Maintain a friendly and professional workplace.
Hire and train housekeeping team and communicate effectively between hsk staff and front desk manager.
Follow lost and found procedures and ensure hsk staff follows company policy. Key security and key log book records.
Open and closing duties.
Clean guest rooms and public areas to standards.
Inspect to confirm that the rooms are cleaned to company and brand standards. Organized and lead team meetings.
Reported to front office if any repairs or maintenance was needed. Schedule special cleanings.
Performed any other duties as asked or needed.
RICELAND FOODS - Jonesboro, AR
September 2019 to December 2019
October 2017 to December 2017
Have worked as waitress/server many time over 10 years. Carhop/Fountain
January 2017 to October 2017
first year college in Business Management
Post University - Waterbury, CT
June 2022 to Present
Black River Technical College
• Housekeeping Management
• Guest Services
• Cleaning Experience
• Assistant Manager Experience
• Night Audit
• Residential Cleaning
• Serving Experience
• Commercial Cleaning
• Supervising Experience
• Cash Handling
• Front Desk
• Home Care
• Microsoft Office
• Time Management
• Guest Relations Experience
• Office Management
Certifications and Licenses
Customer focus & orientation — Expert
Responding to customer situations with sensitivity Full results: Expert
Front desk agent (hotel) — Proficient
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Retail customer service — Highly Proficient
Responding to customer situations in a retail setting Full results: Highly Proficient
Cleaner fit — Proficient
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Familiar
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.