Customer Service Car Sales
Resume:
Ochegoisime Abi-Derefaka
Gaithersburg, MD.
20886
OBJECTIVE
Seeking a position that utilizes customer service skill set and a conducive professional environment that promotes growth.
EDUCATION
Political Science and Administrative Studies, Bsc. Universtiy of Port Harcourt, Choba, Rivers State, Nigeria. (1995-2000).
Healthcare Administration, Msc. University of Maryland Global Campus, Adelphi, Maryland, USA. (2018-2020).
WORK EXPERIENCE
Door Dash June 2022 – Ongoing
Consistently picked up client orders from restaurants ensuring all requested items are provided.
Ensured client instructions were implemented and deliveries done on time.
KoksieWoksie Autos (Volunteer) December 2020- June 2022
Compiled list of auctions to be contacted weekly for car sales
Scheduled appointment for auction bidding.
Ensured documents for cars were filed accurately and received on time.
Microsoft Office Tutorial classes online January 2018 – July 2018
Trained on new word applications
Reviewed excel applications
Assimilated the new features of PowerPoint 2016
Inculcated the different aspects of outlook applications.
Caregiver August 2010-December2017
Caregiver for chronically ill family member.
Scheduled Medical Appointments
In-home hospice care
Medication Management
Assistance with activities of Daily living.
JP Morgan Chase May,2004 – August,2010
Carried out critical analysis of Card Members account.
Evaluated strengths and weaknesses of account.
Informed Card Members of best options to rectify account status.
Conducted cross reference of Card Members account history to identify trends.
Itemized various options available to Card Members to resolve account balance.
Educated Card Members on benefits of balancing account and consequences of retaining delinquent account balance.
Ameridebt April,2002 – January,2004
Contacted clients via phone and e-mail concerning account balances on various credit cards owned.
Enrolled clients in consolidation programs for account balances.
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