Marie Pierre-Paul

***-** ***** ********, ** ***** 917-***-****

Mpierrepaul147@gmail

PROFILE

Detail orientated professional with excellent leadership and communication skills. Acquires a solid understanding of Business Development, Human Resources, and Revenue Cycle. Provides administrative and financial support in a business setting. Demonstrates a strong work ethic, works independently as well as collaboratively in a team environment. Reliable asset to any organization that values challenges and opportunities.

PROFESSIONAL EXPERIENCE

Administrative Associate September 2021-Present

Flex Staff

Support Leadership, reporting to Office Manager, working on duties related to general office administration. Provide customer service to clients, and internally to all departments. Working with the Office Manager to prioritize and manage HR departments

Order supplies, create work orders with vendors

Coordinate and manage schedule

Coordinating meetings, proactively monitor and track HR reports

Design and implement efficient filing and organizing systems

Coordinate with HR department to ensure tasks and timelines are monitored

Financial Service Agent February 2018- September 2021

New York Life Insurance Company

Assisting clients identify and achieve their financial goals. Providing

comprehensive arrays of financial products and services to help clients develop a sound, long-term financial strategy. Servicing clients with financial management and high-quality financial service.

Develop and implement business and marketing plans

Discuss financial concerns and needs of individuals

Present potential solutions using our wide array of products and services

Prospect to potential clients

Provide on going customer service and support to existing clients

Access Service Supervisor March 2013- June 2018

Cohen Children Medical Center, New Hyde Park NY

Maintained the coordination and supervision of the Access service departments, Registration, and Emergency Departments. Coordinated and scheduled staff across multiple areas on the medical campus. Aided management with forecasting, monitoring, and reporting expenditures.

Prioritized and coordinated patient flow in registration areas

Supervised the operations and staff of the registration functional areas

Ensured smooth patient flow to service delivery areas; assisted in the development of policies and procedures for patient information, patient registration and patient check-in processes

Performed quality assurance reviews, processed improvement activities; assisted in the preparation of employee performance evaluations and disciplinary actions. Promoted and maintained excellent customer service goals.

Supported office management functions and entering data into computer databases.

Supervised day-to-day responsibilities of the Patient Access and Emergency Department Registration Staff and performed various administrative duties to provide support in meeting the needs of the department.

Senior Access Service Representative April 2007-March 2013

North Shore LIJ Hospital, New Hyde Park NY

Managed denial reports and added charges as needed and worked with patients to set up payment plans.

Provided support in Policy development/implementation, staff scheduling, patient relations, and customer service.

Performed financial transactions and accounts receivable of services rendered

Ensured patient demographics and information were readily available for Doctors Nurses

Registered and admitted patients for medical procedures and provided information regarding regulations and policies such as patient bill of rights, healthcare proxies etc.

Reconciled financial accounts with verification of diagnosis codes and insurances

Performed account receivable transactions and compiled payment histories to be entered in hospital information system.

Conducted interviews to obtain demographics, insurance information and entered data into hospital information system

Prepared daily statistical data and census reports for executive staff by reconciling charge documents and entered charges into system

Senior Access Service Representative May 2003-April 2007

Winthrop University Hospital, Mineola NY

Aided in the management of staff training and the development of new employees. Utilized good organizational skills to pursue efficient operation and optimal patient flow. Procured financial transactions through the point of service payment system.

Trained new staff on the registration process and new enhancements to the siemens system

Processed registrations and admissions in the New Life Center for patients who came for services such as maternity/fetal monitoring and other outpatient care

Coordinated and communicated with other departments and physicians to facilitate the registration/ admission process

Handled all calls and correspondence that related to birth certificates, “paternity forms” and certifications to medical records

Acted as a liaison between family and the New life center staff

Cardiac Registrar February1999- May 2003

Winthrop University Hospital, Mineola NY

Maintained cardiac activity reports timely and affectively. Billed charges as needed and worked with patients to accurately obtain patient information.

Registered and Pre-registered all patients that are present for Cath lab and Cardiac Rehab

Addressed and assisted inquiries, filing reports, setting up appointments and directed patients to the various procedural area in cardiology lab

Monitored and assigned work to volunteers of the department

Coded accounts for billing with the correct ICD and CPT codes, obtained authorizations from insurance companies as needed

Procurement of funds for services and entering financial information in to Point of service collection system.

Core Attributes

Proficient in Microsoft office Suite, medical terminology

ICD-9, CPT-4 coding, data retrieval utilizing data base systems,

Procurement of funds via the Health Pay 24 point of service payment system, PAI=Patient Access Intelligence

(HDX, MEVS, Internet, IDX, KRONOS)

Education

Bachelor of Science York College City University June 2013

Business Administration /Human Resources/ Psychology

Certificate/Licenses Project Management/ Life and Health

Willing to relocate

Contact this candidate