Service Representative Customer
Resume:
ROSE MCDANIEL
Fresh Foods manager
Crum Lynne, PA 19022
***************@*****.***
I am a hard working, responsible, friendly, energetic, go getting, team player but can also be a team leader if need be. I would like to work for a good company that cares about it staff and also their customers. I want to learn as much as I can as well as pass along my knowledge and skills to. If you hire me you won't be sorry, I know I would be a great asset to your company.
Authorized to work in the US for any employer
Fresh Foods Manager
Swarthmore Coop - Swarthmore, PA
October 2014 to August 2018
1. Department's manager for meat, seafood, deli and prepared and produce departments. 2. Did all schedules, ordering, hired, fired, open and closed each department. 3. Help arrange and work events.
4. Managed 25+ people .
5. Did reviews and gave raises when allowed to etc. Sales Representative
Charity Dine - Philadelphia, PA
February 2014 to August 2014
Cold call restaurants to introduce the Charity Dine concept and schedule visits with the charity's sales person. Shift Manager/Food Manager/ Training Specialist
Panera Bread - Boynton Beach, FL
November 2011 to November 2011
Open and close store, manage store paperwork, cleaning, cash flow and employees; run AM and PM shifts.
• Train employees and other assistant general managers and managers.
• General office responsibilities and sales promotions. Customer Services Representative
Blockbuster - Lake Worth, FL
December 2010 to October 2011
Open and close store.
• Responsible for cash register sales.
• Stock and restock all items: AM/PM/overnight.
• Promote specials and special events.
Shift Manager
WORK EXPERIENCE
Dunkin' Donuts - Stuart, FL
September 2009 to November 2010
Opened and closed store; managed shifts, drive-thru, store.
• Addressed customer concerns and complaints.
• Managed cash flow and receipts during work hours.
• General business responsibilities.
Tanning Specialist
Coppertan - West Palm Beach, FL
December 2008 to August 2009
Responsible for sales and up selling monthly, yearly contracts and products.
• Ran shifts, store and beds for the customers.
• Responded to customer concerns and complaints.
• Managed cash flow and receipts during work hours.
• Responsible for customer safety before and after tanning Chef's Assistant and Customer Service Representative Premier Dinners - Greenacres, FL
August 2007 to March 2009
Responsible for preparation of cold or hot take-home dinners.
• Assist customers in choosing and preparing meals.
• Preparation for parties of 20+.
• Manage store, stock dinners; Ship and receive product.
• Upsell purchase choices of customers.
• Address customer concerns and complaints.
• Manage cash flow and receipts during work hours. insurance in auto insurance
Broward Community College - Davie, FL
April 2014
High school or equivalent
Del Valle High School - Upper Black Eddy, PA
September 1999 to June 2002
• Customer Service Skills (10+ years)
• Management (8 years)
• Sales (3 years)
• Retail Sales (10+ years)
EDUCATION
SKILLS
• Excel (3 years)
• Fast Food
• Food Production
• Food Service
• Foodservice
• Haccp
• Shift Lead
• Food Service Management
Serve safe
May 2017 to May 2022
Food serve safe certificate.
management training
Present
How to be a good manager and what skills you need to be that. ServSafe
Customer Service Skills — Proficient
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Supervisory Skills: Directing Others — Proficient
August 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient
Food Safety — Highly Proficient
August 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Contact this candidate