DUNG NGUYEN
EDUCATION
Associate of Science, Business Administration and Contract Management, Expected in 06/2023
Northern Virginia Community College - Annandale, VA
Bachelor of Arts, Theatrical Design, 06/2012
University of Theater And Performing Arts of Hanoi - Hanoi, Vietnam, Vietnam
PROFESSIONAL SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
WORK HISTORY
TRAVEL ADVISOR, 09/2022 to Current
Dream Vacations and Cruises - Chantilly, VA
Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends
Performed outbound guest and reservation follow-up via phone and email on daily basis
Researched destination and travel prices, hotels and entertainment options to showcase to clients
Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients
Displayed travel brochures and other promotional materials strategically to foster brand awareness, focusing on international destinations such as joining in farmer markets as exhibitor and also joining in trade shows to raise awareness about business
Created travel itineraries and adjusted meet client specifications
Collected deposits and created monthly invoices to compile payments
Built long-term client relationships to generate repeat business and referrals.
BUSINESS OWNER, 07/2017 to 08/2019
Viet Lotus - Chantilly, VA
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth
Set pricing structures according to market analytics and emerging trends
Resolved issues quickly through meticulous research and quick decision-making
Kept up to date on regulatory changes affecting business operations
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
CONTACT
Address: Chantilly, VA 20152
Phone: 571-***-****
Email: ***.*****@*****.***
WEBSITE, PORTFOLIO, PROFILES
www.sixsenseadventures.com
SKILLS
Customer Relations
Traditional Marketing
Analytical and Logical Thinking
Attention to Detail
Adaptability and Flexibility
Travel Reservations
Service-Oriented Self-Starter
Conflict Resolution
Empathetic And Genuine
Microsoft Office Suite Proficiency