Computer Specialist Records Clerk

FREDERICK EMBALSADO

San Diego, CA.

aduzci@r.postjobfree.com, 619-***-****

SUMMARY OF QUALIFICATIONS

A technically knowledgeable professional with several years of experience and training in the technical environment. Received recognition and award from the County Board of Supervisors and Employee of the Year twice for the department. Excellent customer service skills and adept at providing efficient and effective troubleshooting with problem resolution. A team player with a strong work ethic. Expertise in:

Windows Server 2016, Windows 2010

Organization, dependability

Resolve computer software/hardware problems

Responsive, Prioritization

AWARDS AND RECOGNITIONS

Employee of the Year (2011, 2014) San Diego County, Probation Department

Employee of the Month (2001, 2009) San Diego County, Probation Department

DIBBS (Do It Better By Suggestion) (2010) San Diego County, Probation Department

RECENT EDUCATION

San Diego Continuing Education, San Diego, CA

Certificate: Windows Administration

Certificate: Cisco IT Essentials (A+)

Certificate: AWS 2022

Certificate: Spreadsheets: Advanced- Excel Forms & Macros

PROFESSIONAL WORK EXPERIENCE

County of San Diego, San Diego, CA Retired 2021

Records Clerk/IT Unit (temporary during implementation)

Prepared and copied court reports and send to appropriate offices

Entered, processed information into county database for PCMS

Coordination with law enforcement department

Run CII/NCI and RAP sheets using ESunWeb.

IT Unit Temporary assignment:

Tested document modules for implementation of Probation Department applications PCMS

Validated merge codes

Created templates to test codes from database

Submitted detailed reports of bugs to software programmers.

Tested and closed bug reports

Wrote scripts for business procedures for training.

H&M Landing, San Diego, CA 1997-2000

Computer Specialist-IT

Installed and configured computers to MS office

Maintained, evaluated, and resolved routine computer hardware and software equipment problems.

Completed reviews and request for hardware and software user access and upgrades.

Provided back-up routine and maintenance for 6 computers.

Upgraded and maintained website content.

Back up Excel and MSAccess databases

EDUCATION

Certificate: Windows Server Administration 2010 and 2016 Continuing Education San Diego, San Diego, CA

Certificate: Cisco IT Essentials (A+) Continuing Education San Diego, San Diego, CA

Certificate: Spreadsheets: Advanced- Excel Forms & Macros

Certificate-Law Enforcement: ONS; ESunWeb County of San Diego, San Diego, CA

Grossmont College, San Diego, CA: Certificate in Personal Computer Specialist

Trinity College of Quezon City, Manila, Philippines: Bachelor’s Degree – Business Administration

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