Annamarie Auguste

**** ** ** **, *********, FL, *3023, US 305-***-**** aduz7x@r.postjobfree.com With a [Number]-year background in cashiering, stocking, and general grocery store operations, [Job Title] is a great fit. Using [Software], capable of accurately processing payments and updating menus. Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale. Large-scale events, as well as intimate gourmet dining and afternoon tea services, are all areas of expertise. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Operations management

Customer service

Data collection and analysis

Financial Management

Staff management

Business Administration

Cash handling expertise

Document management

Business analysis

Business Planning

Inventory control and record keeping

2007 GED - Hallandale High School - Hallandale Beach, FL 3/00 to 2/05 Shift Supervisor - Kohl's - Hollywood, FL Implemented security, safety, and loss prevention strategies during shifts. Developed and improved job assignments for the [Type] team, planned production schedules, and improved task flow organization.

Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Planned, organized, and directed distribution operations to ensure the best return on investment. Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis.

Developed customer relationships and managed accounts to increase revenue and profit. 5/07 to 12/13 Customer Service Supervisor - Walmart Supercenter - Hollywood, FL I'm keeping an eye on the status of an insurance urgent order by following up with the customer service team. Assessed associate-customer interactions to identify areas that needed to be improved. Used motivational and analytical strategies to assist employees with day-to-day work and complex problems. Oversaw process improvement and problem-solving efforts for the customer support team, including the creation of standard procedures and an escalation policy.

Coordinated department schedules to maximize coverage during peak hours and managed a department call volume of [Number] calls per day.

Coordinated department schedules to ensure maximum coverage during peak hours. Setting and monitoring Customer Service Quality Objectives 6/13 to 11/17 Team Leader Head Cashier - 7-Eleven - Miami, FL Consistently met sales goals with excellent interpersonal communication skills and upselling expertise. Am the front-line supervisor of all cashiers' front-end operations. Collected [Type], [Type], and [Type] payments to process transactions. Collaborated with [Job title] to resolve issues and address customer complaints. Totaled the amount owed, collected payments, and printed receipts to process transactions. Wrapped and bagged items for customers to protect them from damage and make them easier to transport. Accepted payments for [Type] services and talked to customers about their remaining balances so that they could close their accounts.

Checked customer prices and processed sales by scanning barcodes. Gathered and scanned coupons to deduct automatically from the total. Professional Summary

Skills

Education

Work History

5/16 to 7/20 Cashier - Bath & Body Works - Hollywood, FL Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting.

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals.

Helped customers by answering their questions and completing their requests. Used cash registers and POS systems to request and record customer orders and compute bills. Greeted them and gave them product information as customers entered. Learned how to deal with checks and credit cards.

Greeted customers with a smile and offered prompt and dedicated assistance.