AMOR OLIVA L. LUCASAN

Amaresa *, Sudvision, Blk *, lot 4,Phase 1, Berlin street, Barangay

Muzon San Jose Delmonte Bulacan Philippines

(+63) 0998- 973-1468

E-mail: aduz7h@r.postjobfree.com

CAREER OBJECTIVE Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings WORK EXPERIENCES February 2017 up to Present

Business Consultant

Mcdonad’s Philippines

Golden Arches Development Corporation

To act as a consultant to an assigned group of Owner/ Operators to optimize sales, QSC, Profit, and people development with the purpose of maximizing business potential for the Owner Operator organization. Key customers include Owner Operators, Field Service Managers, Restaurant Leadership Teams, and customers. April 2013 -July 2017

Operations Consultant

• To provide Leadership, Coaching, and direction to their assigned restaurant, to maximize the long-term sales and profit potential of each restaurant. Builds a positive business relationship with Restaurant

Managers and Restaurant Management Team, Key Customers include Restaurant Management Team, shift Management, Operations Managers and customers June 2008 - April 2013

Restaurant Manager

• Overall in-charge of restaurant operation. Recruits, leads and develops people to execute outstanding QSC & V, build sales and control costs to deliver optimum business results for a single Mc Donald’s restaurant. Key customers include crew, HPS, Assistant Managers and customers and other support groups. Colored Picture

CLASSES & TRAININGS ATTENDED

• October 2019 Supervisory / Management skills workshop

• May 2018 Franchising & Field Service Class

• September 2018 Feel Good Moments Workshop

• October 2017 Franchising for the future Program

• Sept 2017 Q1 Workshop, Steps to process improvement

• August 22-23, 2017 Design Thinking at workshop (An innovation workshop)

• August 25, 2016 New Consultant Development Program

• October 2016 Understanding Customer Requirements

• June 10-11, 2015 Team Management Class ROIP

• February 2015 Deployment Train the Trainer Session

• May 13, 2015 Creating Robust IDP

• May 2013 Talent Management Workshop

• November 2011 Designing Presentation

• June 2011 Situational Leadership

• May 2011 Values Integration

• August 18- 20, 2009 Philippines

Business Leadership Practice

Mc Donald’s Learning and Development Center, Makati City,

• June 5-9, 2006

Restaurant Leadership Practices Course

Management Training Centre, Sydney Australia

• January 4-7, 2000

Intermediate Operations Course

Mc Donald’s Learning and Development Center, Makati City, Philippines

• October 20-23, 1998

Basic Management Course

Mc Donald’s Learning and Development Center, Makati City, Philippines October 20-23, 1998

• September 29- October 3, 1997

Basic Operations Course

Mc Donald’s Learning and Development Center, Makati City, Philippines,

August 7,2008

• August 25, 2000

Food Safety Class

Mc Donald’s Learning and development Center, Makati City SERV Safe Food Protection Manager Certification Course Mc Donald’s Learning and development Center, Makati City AWARDS AND RECOGNITION

• Best performing Business Consultant ( 2017 & 2018 )

• Operations Consultant Awardee ( 2nd & 3rd Quarter 2014 and 1st Quarter 2015 )

• Patch ZERO CSO (2013 & 2014)

• Restaurant Manager Awardee for the Quarterly Incentive for the 1st and 2nd Quarter of 2008 .

• Recognized as an Outstanding Restaurant Manager at PC 1 area for 2009 and 2010 – Alimall Branch

• OTT at 100 % since January to June – Alimall Branch

• Exceeded 31Q Sales Plan for YTD January – June 2009 Alimall Branch

• Exceeded 31Q PAC for YTD January – June 2009

Alimall Branch

• 100 % MGR ECS Result – October 2008- May 2009

• YTD CSO at ZERO rating - January – July 2009

EDUCATION June 1993 - April 1997 University of the East – Kalookan Bachelor of Science in Commerce, Major in Accounting June 1989 – April 1993 Kalookan National High School Secondary Level

June 1983 – April 1989 Kalookan Elementary Scholl

Elementary Level ( Grade 1-6)

QUALIFICATIONS

• Conversant in English

• Willing to work in shifting schedules

• Willing to undergo training

• Can handle stress and pressures, multi tasks and urgency when needed

• High Initiative Level, Competitive, Result Driven and Creative

• Can go beyond extra mile

• Creative, Hardworking

• Resilient / Agile

CHARACTER REFERENCES Malor Arroyo – Quality control inspector

823 Alder Ave. Moose Jaw SK S6HOX7

# 306-***-****

Segeldea P Asis

57 Brighton crest grove

Se Calgary Alberta T2Z OV6

# 403-***-****

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