Forklift Operator Material Handler

KP

KESHONNA 706-***-****

aduz6g@r.postjobfree.com

POWELL Union City, GA 30291

PROFESSIONAL SUMMARY

Hard-working professional with 4 + years of experience and proven knowledge ofconflict resolution, multi- site call center management, and strategic business planning.Aiming to leverage my skills to successfully fill the customer service role at yourcompany, as well as being a great asset.BillingCash receiptsInventoryMaterialsMoneyPerformance appraisalsQualityRecordingActive ListenerAdaptiveBusiness correspondence

SKILLS

Active Listener Adaptive Energetic Work Altitude Quick Learner Resolved product issue through consumer testing. Used Microsoft Excel to develop inventory tracking spreadsheets.

Manager consultationInventory Control

Inventory transactionsProperty Inventory System

Supplies inventoryProduct Inventory

EXPERIENCE

CSR Inventory Manager/ Accountant, BroadRange Logistics, Aug 2020 - Jan 2021, Fulton County, GA

Implemented and maintained internal financial controls to reduce risk.

Reviewed annual expenses by category to assist in preparing operating budgets for the next year.

Performed basic accounting tasks, including accounts payable, accounts receivable, preparation of financial statements, and cash flow analysis.

Prepared and managed schedules for accruals, asset depreciation, and prepaid expenses.

Filed monthly sales tax returns for all operating companies.

Prepared journal entries and accurately entered data into accounting software.

Tracked company expenditures against budget allocations and reported on status.

Supported general accounting tasks to complete the monthly close process. Support accounts payable activities, contributing to timely and accurate invoice creation and issuance.

Established and maintained well-organized financial systems and controls with coding tables and accounting management structures.

Posted monthly, quarterly, and annual financial reports to consistently meet deadlines

for filings.

Forklift Operator, Coca-Cola Bottling Company United Inc, Feb 2019 - Jan 2020, Atlanta,

GA

Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities for 4 years Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping Inspected equipment for defects and performed repairs or maintenance tasks Supported machine operators in setup and operation of production equipment resulting in efficient runs Maintained tidy and clean work areas to promote optimal productivity and safety standards Kept storage areas organized, clean and secure to fully protect company assets Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task.

CSR, Aug 2018 - Apr 2019

Nordstrom – Sandy springs, GA Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken Check to ensure that appropriate changes were made to resolve customers' problems Refer unresolved customer grievances to designated departments for further investigation Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Educated customers on promotions to enhance sales Compiled customer feedback and recommended service delivery improvements to management to increase sales by 15% more.

Hospitality Specialist, BENIHANA, Aug 2016 - Jan 2017, Alpharetta, GA

Provide guests with menus Greet guests and seat them at tables or in waiting areas Answer telephone calls and respond to inquiries or transfer calls Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns addressed Took and prepared to-go orders Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Picker/Material Handler, BABY CARTER'S/OSHKOSH, Oct 2014 - Oct 2015, GA Collaborate with workers and managers to solve work-related problems Check specifications of materials loaded or unloaded against information contained in work orders Inform designated employees or departments of items loaded or problems encountered Evaluate employee performance and prepare performance appraisals Checked inventory and selected 30% increased products from specific locations based upon customer orders and availability.

Assistant Manager, TOY'S R US, Jun 2013 - Dec 2014, Duluth, GA

Inventory stock and reorder when inventory drops to a specified level Monitored sales activities to ensure that customers receive 100% satisfactory service with quality goods Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.

Server, MARCO'S PIZZA, Sep 2012 - May 2013, Suwanee, GA

Check with customers to ensure that they are enjoying their meals and take action to correct any problems Took orders for customers for food or beverages Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required Present menus to patrons and answer questions about menu items, making recommendations upon request Prepared hot, cold, and mixed drinks for customers, and chill bottles of wine Informed customers of daily specials Up sold high-profit items such as appetizers and mixed drinks to enhance sales by.

EDUCATION

Bachelor of Science, Psychology/Criminal Justice

Georgia Gwinnett University - Lawerenceville, GA

High School Diploma, English

May 2023

May 2012

BENJAMIN BANNEKER HS - Atlanta, GA GPA: 3.0

ADDITIONAL INFORMATION

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