Connie Williamson

Wilmington, NC *****

aduz64@r.postjobfree.com

+1-910-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Tenant Services Coordinator

The Arc of North Carolina - Wilmington, NC

April 2022 to January 2023

Manage houses, I do leases and recerts. Home inspections and NC Inspections once a year, I do transfers . I educate disabled people on how to live on their own . I make sure all paperwork is received in a timely manner. I do intake on potential tenants to make sure they qualify for our program. Make sure all work orders are performed in a timely manner. Abide by HUD guidelines. Property Management Specialist

Wilmington Housing Authority - Wilmington, NC

December 2021 to April 2022

Working through Power Temp since December 3rd 2021 as a Property Management Specialist. I provide excellent customer service to ensure positive tenant and owner relations. Provide administrative support as needed. I type up leases and resets for tenants in a timely manner making sure all paperwork is signed and all documentation is in order. I also verify work history, any income, background checks, credit checks and all assets that belong to the tenant in a timely manner. I also take down work orders to make sure they are completed. I entire all move- in/move out paperwork is completed correctly and has been approved by the property manager. My favorite part of the job is to see that the tenants are happy and ensure them we care about their well being. I use Microsoft word, excel, Microsoft outlook and electric medical records.

Warehouse Manager

Steinmart Department store - Wilmington, NC

February 2009 to June 2020

Needed more customer service for my resume. So I started out as cashier and front desk personal. After 2 years was offered the position of Warehouse Manager. I managed the inventory by ensuring that the inventory records were updated and accurate. I tended to deliveries and checked all items. I was also responsible for managing the flow of all finished product included: production and inbound shipment, interplant shipments, inter-warehouse shipments and maintaining control of all inventory on site including ingredients, packaging, and work in progress. I also administered all functions to ensure timely accurate product receipt, order fulfillment and the optimization of resources and processes while operating within budget. Lot of paperwork and filing. I found out that the most importantly you will be responsible for the health and safety of your employees. Especially if the equipment or products are mishandled or damaged in any way. I always communicated with my driver's to ensure efficient delivery of my merchandise. I also overseen daily operations, while controlling and managing inventory and Logistics. I was very detailed oriented and able to track multiple facets of the warehouse at any given time. I achieved inventory accuracy, coordinated orders and tracked shipping times, ultimately overseeing the fulfillment of millions of product orders every year. Office Manager

Coastal Cassion - Brunswick, GA

September 2007 to August 2008

Was Office Manager for the Turtle River Project. First I learnt to document everything. Be sure to maintain a organized record of all things related to a invoice. Keep all receipts and timesheets from the project. Documentation is crucial in the constitution industry. Contractors are paid for the work they document, not necessarily the work they perform. If a dispute arises concerning payment, you'll need documentation to validate prices and payment. That's where PO's could come in handy. Mostly this is for small jobs. At Coastal Cassion I did payroll, data entry, time and attendance. Also sent in invoices matched to PO's to main office to get paid. Handed out applications and called the ones back the Superintendent told me to. Had to give drug testing to new employees. When someone got hurt on job had to fill out form 18. Fill out completely and submit to the Industrial Commission. Took phone calls, typing Ms word, excel, outlook and PowerPoint. OSHA Compliance, Time Management and Communication. Medical Billing Specialist

Stat Medical - Saint Augustine, FL

January 2007 to August 2007

Insurance Specialist at Stat Medical. Was Connie Turner ar that time. Did billing for several doctors offices. If claim got over 30 days I would call insurance office to see why payment had not been made. We billed for over 15 different procedures for physician's offices. If claim was denied I would correct it and send it back in for payment. Posted M/Caid, M/Care and patients payments. I know if we sent a corrected claim in it needed to be on a CMS 1500 CLAIM Form. Most M/Caid denial were because the medicaid number was off by one number. I tried to make sure M/Caid was done first because you only have 365 days unless it's IP or a nursing facility claim.

Administrative Assistant II

NHRMC - Wilmington, NC

September 1996 to December 2006

Worked in collections and medical billing and coding. Also worked denials for M/Caid and the jail which used Opus numbers. Did (Kronos) Time and attendance for Coastal Rehab. Was Adm 11. Registar for ER Department. Also worked on X-ray department or file room. Would hand before and after x-rays for Radiologist to read. They give me a year leave of absence back in 2006. I had been their over 10 years but got married and moved to St Augustine Florida. My name at hospital was Connie Turner. Education

Associate's degree in Electronic Medical Records

Miller-Motte College-Wilmington - Wilmington, NC

January 2018 to May 2019

Skills

• Medical Records (2 years)

• Medical Billing (10+ years)

• EMR Systems

• Medical Coding (5 years)

• Phone Etiquette (10+ years)

• Medical Scheduling (10+ years)

• ICD-9

• ICD-10 (5 years)

• Anatomy Knowledge (10+ years)

• Data Entry (10+ years)

• Patient Care

• HIPAA (10+ years)

• Physiology Knowledge

• Medical Terminology (10+ years)

• Accounting

• Medical Office Experience (10+ years)

• Epic (1 year)

• ICD Coding (2 years)

• CPT Coding (5 years)

• Triage

• Medical Receptionist (10+ years)

• Insurance Verification (10+ years)

• Computer Operation

• Customer service (10+ years)

• Transcription

• Quality Assurance

• Documentation review

• Kronos

• Quality control

• Human resources

• Retail sales

• Administrative experience

• Filing

• Multi-line phone systems

• Microsoft Powerpoint

• Auditing

• Interviewing

• QuickBooks

• Clerical experience

• Computer literacy

• Basic math

• Medicare

• Behavioral health

• Research

• Medical collection

• Analysis skills

• Time management

• Microsoft Office

• Microsoft Outlook

• Accounting software

• 10 key calculator

• Office manager experience

• Data collection

• Microsoft Excel

• Microsoft Word

• Athenahealth

• Laboratory experience

• Transportation planning (1 year)

• Front desk

• English

• Hospital experience

• Financial services

• Customer service

• Microsoft Office

• Communication skills

• HCPCS

• EHR systems

• Math

Certifications and Licenses

BLS Certification

Medical Coding Certification

Assessments

Customer focus & orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Medical billing — Proficient

July 2020

Understanding the procedures and forms used for medical billing. Full results: Proficient

Scheduling — Proficient

August 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Work style: Conscientiousness — Proficient

August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Receptionist — Highly Proficient

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Customer service fit — Proficient

August 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Accounting skills: Bookkeeping — Familiar

September 2019

Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: Familiar

Work style: Conscientiousness — Highly Proficient

January 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Dental receptionist skills — Proficient

October 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Working with MS Word documents (intermediate) — Proficient April 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Proficient

Warehouse shift leader — Proficient

December 2019

Supervising warehouse staff and maintaining safety and security standards. Full results: Proficient

Logic & critical thinking — Proficient

December 2019

Using logic to solve problems.

Full results: Proficient

Veterinary receptionist skills — Proficient

July 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Customer focus & orientation — Familiar

June 2021

Responding to customer situations with sensitivity Full results: Familiar

Basic attention to detail — Familiar

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Basic attention to detail — Familiar

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Basic attention to detail — Familiar

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Basic bookkeeping — Completed

June 2021

Calculating and determining the accuracy of financial data Full results: Completed

Basic bookkeeping — Completed

June 2021

Calculating and determining the accuracy of financial data Full results: Completed

Retail customer service — Familiar

June 2021

Comprehending and responding to retail customer needs Full results: Familiar

Active listening — Proficient

June 2021

Actively listening and appropriately responding in conversations Full results: Proficient

Administrative support professional fit — Proficient September 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Protecting patient privacy — Proficient

November 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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