Heba Al Jelban

E: aduz5z@r.postjobfree.com Mobile: +966-**-***-****

Education

Queen’s University Kingston, Canada

Master of Science in Nursing 2020

IAU (Imam Abdulrahman Bin Faisal University) Dammam, Saudi Arabia Bachelor of Science in Nursing 2011

Work Experience

Nursing Manager

Adeed Home Healthcare, (Riyadh, Saudi Arabia) 2021 - Present o Supervised 100+ members nursing staff, day-to-day activities of the department, monitoring quality of service and utilization standards.

o Ensured patient care and quality standards were met according to policies and regulations of the company, country and regulatory bodies.

o Hired, trained, conducted performance reviews, and ensured staff met and exceeded goals and initiatives. o Offered professional guidance, supervision, and leadership to staff. o Devised, evaluated, implemented, and streamlined protocols, policies, procedure and standards of the nursing department.

o Participated in preparing the company for JCI and CBAHI accreditation surveys. o Cooperated closely with doctors and other disciplines. ER Nurse Clinician

Johns Hopkins Aramco Healthcare, (Dhahran, Saudi Arabia) 2015 - 2016 o Provided emergency nursing services, within the defined scope of practice based on patient assessment and care planning procedures from MOH in emergency department. o Assisted with planning, organizing and evaluating the delivery of health care services along with the Continuous Quality Improvement (CQI) department.

o Monitored the number of ER visits and facilities to ensure effective use of resources and reported back to the Nursing Office.

ER Registered Nurse

Armed Forces Hospital (Dhahran, Saudi Arabia) 2013- 2014 o Provided client-centered care through the administration of comprehensive client needs assessment, ongoing case management and care coordination between the clients, care providers and other hospital’s departments.

o Served as a member of patient care policy review committee and member of products evaluation committee and brought reports and recommendations for board action. This resulted in increased hospital’s productivity and ensured performance improvement. o Improved workflow through knowledge exchange and enhanced operation effectiveness through appropriate coordination and referrals.

Nurse Trainee

KFSH-Dammam/KFU Hospital- Khobar/Saad Hospital, (Eastern Province, Saudi Arabia) 2011-2012 o Reported to various specialist doctors and counselors for discussing observational notes and understood further course of treatment for patients.

o Provided nursing services, within the defined scope of practice based on patient assessment and care planning procedures at a variety of settings including pediatric medical/surgical, neonate unit and intensive care unit of new born, family and maternity community centre, obstetrics and gynecology, labor and delivery and pediatric intensive care unit.

o Assisted with planning, organizing and evaluating the delivery of health care services, and monitored the use of diagnostic services, in-patient beds and facilities to ensure effective use of resources. Academic Experience

Queen’s University

Research Assistant

Kingston Health Sciences Centre, (Kingston, Canada) November 2020 – February 2021 o Supports the conduct of a national study funded by the Canadian Institutes of Health Research (CIHR) & the Ontario COVID-19 Rapid Research Fund

o Collect and record data in an electronic database o Data processing

o Interviewing/screening of study participants

o Reporting to the study principal investigator and the emergency department study coordinator Queen’s University

Teaching Assistant

Queen’s University, (Kingston, Canada) September 2017- May 2018 o Assisted faculty by conducting literature reviews, collecting and analyzing data, preparing materials for the Department of Nursing’s graduate fields of study. o Exercised and modeled skills to teach and support under-graduate students, develop teaching materials, evaluate students’ work, grade examinations and papers. Queen’s University

Graduate Researcher

Thesis Project: A NARRATIVE APPROACH TO UNDERSTANDING NURSE EDUCATORS’ EXPERIENCES OF TEACHING DISASTER NURSING TO UNDERGRADUATE NURSING STUDENTS IN ONTARIO o Supported all aspects of the research process, including, data collection, data analysis, and reporting. o Drew upon powerful logical thinking skills to design interview questions that deliver actionable content addressing various thesis research questions.

o Interpreted the stories of participants and generated meanings from them in narratives form. o Interpreted the results of qualitative research with accuracy and found threads among the participants stories.

Kingston Research Conference

Speaker

Al Jelban, H., Luctkar-Flude, M., Goldie, C.L.. (March 8th, 2018) Developing nursing competencies for disaster preparedness through simulation. (Kingston, Canada). Queen’s University

Guest Lecturer

Al Jelban, H. (2018). Disaster nursing. School of nursing at Queen’s university, Canada. Queen’s University

Lecturer/Teaching Assistant

Al Jelban, H. (2018). Sexual dysfunction. School of nursing at Queen’s university, Canada. Dammam Primary Healthcare Center in Saudi Arabia

Guest Lecturer

Al Jelban, H. (2014). Nursing care of burns and wounds. References upon request.