KAREN FRANCES MILLS

****-* ****** **** *****, Richmond, VA 23225

Phone: 804-***-****

Email: aduyx8@r.postjobfree.com

PROFESSIONAL SUMMARY

Extensive experience in Administrative/ Receptionist Field, Data Entry, Customer Service, Dispatch experience, Executive Assistant, Administrative Assistant, and Secretary.

Skill Sets: Order Office Supplies, Mail Distribution, Email Correspondence, Scheduling, Calendar Maintenance, Travel Arrangements, Coordinating Meetings, and Handling a multi-line phone system.

Computer Skills: Word, Excel, Outlook, WordPerfect, PowerPoint, Lotus Notes, Lotus Spreadsheets, Gmail, Internet Explorer, OPUS, 8X8, Telopti, Snipping tool, Service Now and SalesForce.

Previous Employers: McKesson Medical-Surgical Inc., Hourigan Construction, URS, Reynolds Metals Company, Aerotek Staffing, K-Line America and Ocean Network Express.

Professional; energetic; self-starter with the ability to perform duties without direct supervision. Excellent interpersonal, and communication skills; detail oriented with the ability to multitask.

Ability to meet deadlines with exceptional organizational skills.

Motivated achiever with an established reputation for consistency, accuracy, attention to detail, customer relations, productivity, efficiency and effectiveness in a fast-paced environment.

Have advised management that as a cost savings for the company, instead of sending multiple UPS packages out to Customs, they could save money if they were sent by EDI transmission.

Maintain multiple spreadsheets and train new hires on Customs requirements.

PROFESSIONAL EXPERIENCE

May 2018 – July 2022

Ocean Network Express, Inc. (Acquired K-Line America Container Business in April 2018)

Export Documentation – Coordinator

Sent emails to customers for more detailed information for the bill of lading.

Submit copies of Bills of Lading by UPS to Canada Customs

Communicated in writing with Japan Customs on submission requirements for customers

Skill Sets Used: Word, Excel, Gmail, 8x8, Teleopti, Email Correspondence, and Data Entry, Service Now and SalesForce

September 2013 – April 2018

K-Line America

Export Manifest Team – Representative

Sent emails to customers for more detailed information for the bill of lading.

Handled (5) vessel strings - When the vessel sails, create the load list, pull empties/create empty BL’s, pull reefer list, transmit BL’s and for JP24, CN24, and EU24, submit documents to customs, run cross check, duplicates and reconcile BL’s to close-out the vessel.

Skill Sets Used: Word, Excel, Access, Outlook, Email Correspondence, and Data Entry.

July 2011 – August 2013

K-Line America

Export Documentation - Data Entry (Logger)

Entered bills of lading into a computerized system.

Sent emails to customers for more detailed information for the bill of lading.

Handle (1) vessel string for Vessel Close - Pull shipping information when the vessel sails, create the load list, pull reefer list, transmit BL’s, cross-check and submit documents to customs.

Skill Sets Used: Word, Excel, Access, Outlook, Email Correspondence, and Data Entry.

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