Sheekha Jit

***** ***** **

Elk Grove, CA *****

Cell Phone: 916-***-****

aduyvj@r.postjobfree.com

Objective:

I am a self motivated and result oriented professional who is seeking any position related to my experiences within a challenging environment.

Summary of Skills:

Ability to work in a highly decentralized and collaborative environment with culturally diverse populations.

Experience that demonstrates competence in leading successful change efforts including continuous improvement initiatives

Extensive knowledge of computer skills (Microsoft Word, Excel, and PowerPoint).

Professional Experience:

Kelly Services November 2011 to August 2012

Health Net

Medicare Part D Customer Service Representative

Rancho Cordova, CA

Answer multiple telephone lines to discuss coverage with patients.

Provide customer service and build satisfied customer relationships.

Complete contracts, policies, invoices, and checks for the members.

Enroll and de-activate the members insurance from the plans.

Review files, records, and other documents to obtain information and respond to requests

Establish and improve client communications; maintain ongoing relationship.

Apple wood Care Center October 2011 to December 2011

Assistant Activity Leader

Sacramento, CA

Completed daily paperwork on patient behavior.

Plan activities for the month and holidays.

Talk to the resident patients one on one and conducted resident council

DeVry University August 2010 to August 2011

Elk Grove, Ca

Student Assistant

Provide customer service to new and current students.

Answer multiple telephone lines, direct calls and take messages.

Maintain and update student files.

Call and request transcripts for students on a daily basis.

Organized and maintained department student files, using Microsoft Excel, Word, Access software, and 10 key.

Ivan Brewster Container June 2007 to July 2010

Sacramento, Ca

Supervisor

Responsible for all shipping and receiving and delivered orders as needed

Maintained and managed the warehouse, to include training new employees

Managed 5 employees for breaks and briefed them on a daily basis with up-to-date information.

Data entry sales invoice on daily basis.

Educational Qualifications

Charles A. Jones Career and Business Center - Certified Pharmacy Technician

Ashford University - Bachelors of Arts in HealthCare Administration, Clinton, Iowa

Reference Available Upon Request

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