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Executive Secretary or Assistant or Customer Service

Location:
Al Dafna, Qatar
Posted:
January 27, 2023

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Resume:

Sakina Abbas Motiwala

Email: aduyn8@r.postjobfree.com; Tel: +974-********; Visa:Transferable (NOC)

Objective

Seeking a role that compliments my significant experience of assisting and managing ancillary functions for executives in key roles within different organizations. Work across industries has enhanced my abilities to understand and quickly excel at varying requirements across sectors and job orientations.

Employment History

Radisson Blu Hotel, Doha, Qatar (Feb 2014 – Dec 2022) Food & Beverage Admin. Department - FIFA World Cup 2022 Secretary to the department

Responsible for liaising, coordinating and arranging the stay, Food and Beverage requirements of Japan National Football Team at the hotel.

Responsible for managing reservations across all the various restaurants in Hotel

Work on client communications on events and promotions in the hotel

Responsibilities include liaising with appropriate authorities and bodies for required permissions – for example for Live Band performances amongst others

Scope of duties is across (12) Restaurants, (7) Bars (Qatar's largest Qube Night club) and (12) Meeting rooms and (1) Giwana Banquet Hall.

Part of the re-opening team of new restaurants (Inginuity and Frying Scotsman)

Manage several macro and minor detail work viz Monthly Reports, Purchase Requests, maintained Menus, Outlet promotions, General administration amongst others

Manage and ensure smooth functioning for group reservations

Responsible for reviewing and preparing departments records for Brand Standards Audits and local authorities.

Sharaf Shipping Company, Kuwait (Jan 2008 – May 2012) Import Documentation Executive

Responsibilities spanned customer service, Documentation and follow ups on various areas like Operations, Inventory of Equipment Control of Containers

Assigned as Import Documentation Executive for China Shipping Line and Hanjin Shipping

Also assisted on Yang Ming, LNL Line and several other clients/ business partners

Scope included responsibilities for Collection Reports, Daily DO Collection reports, Monthly Line wise Reports and Statistics with upward reporting on these to the higher management.

Was front end for the Delivery orders as well

Pg 1/2

Arab Center for Commerce & Real Estate, Kuwait (Aug 2005-Dec 2007) Executive Assistant to Partner General Manager

3 Global Service Pt Ltd. (Hutchinson Whampoa), India (Dec 2004-Jul 2005) Customer Service Advisor (3G Mobile phone process – Australia and India) Arab Center for Commerce & Real Estate, Kuwait (Jan 2005-Oct 2004) Executive Assistant to Project Manager for Oil &Gas Division Kuwait Oxygen & Acetylene Co, Kuwait (Feb 2002-Dec 2003) Executive Assistant to General Manager

Abdul Rahman Al Bisher & Zaid Al Kazemi Group, Kuwait (Aug 2000-Oct 2001) Executive Assistant to Commercial Vehicle Sales Manager Bader Al Mulla & Bros. Co., Kuwait (Aug 1992-Jul 2000) Executive Assistant to Accounts & Admin Controller Hotel Leela Kempinski, Mumbai, India (Apr 1991- Apr 1992) Telephone Switchboard Operator

Computer Skills

Diploma in Microsoft Windows, Office & Excel, Power Point, Access & Web Design - From: The Information Center Institute – Kuwait.

Proficient in MS Office Package (Word, Excel, Power Point, Access) Additional Skills / Trainings

Enthusiastic team player with demonstrated initiative and a keen focus on results

Well versed with practices, customs, commercial methods of business and large organizations

Have participated in several general and job specific trainings successfully (list can be provided on request)

Proficient in MS Office (all functions)

Possess a Valid Qatar Driving License

Educational Qualifications

Higher Secondary Certification – Rizvi College, Mumbai – March 1991 Languages Spoken: English, Hindi, Gujarati & Fair Arabic (Spoken) References can be provided on request

Pg 2/2



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