Angela V. Hicks-Church

***** **** ****** ***

Groveland, CA 95321

aduyek@r.postjobfree.com

612-***-****

Objective: To obtain an exciting and challenging position in a career which will allow me the opportunity to utilize the many skills I have developed along the way. I have a dynamic personality and it shows through my work.

Work Experience:

Alexander Mann Solutions – 12/3/18-12/6/2022

Recruitment Coordinator/Interview Scheduler

Major Responsibilities:

Provided excellent customer service to all potential candidates seeking employment with Morgan Stanley account daily, strong communication via telephone and email, schedule 10-15 interviews for potential job seekers daily, tracked all candidates through the Eightfold candidate tracking system, supervised the west coast shared inbox daily after 4:00PM ET, general administrative duties and handled urgent requests as needed and worked closely with all recruiters

Recruitment Coordinator/Requisition Raiser

Major Responsibilities:

Requisition raising for BofA daily, working closely with recruiters, hiring managers and AMS management, training new req raising team members, handling any incoming email and/or phone calls in regards to the requisition process

Marriott International– 5/24/17- 2/1/2018

Reservation Agent

Major Responsibilities:

Worked from home as a Reservation Agent – received inbound calls from guests and made, revised and confirmed reservations. Provided excellent customer service.

A Cup of Carver – 4/1/16-3/31/17

Major Responsibilities:

Barista, Cashier – greeting and serving customers daily, handling cash and receipts, general cleaning of space. Worked part time.

Appleseed Montessori - Children’s House Academy 4/14-8/15

Administrative Assistant

Major Responsibilities:

Managed a center of 75 children, supervising 8 teaching staff, collecting tuition, maintaining enrollment, provided email communication with families, collecting and processing tuition payments, newsletters and weekly email communications to all families. General office duties, center tours, enrolling new families, hiring, trainings.

Bright Horizons Family Solutions- Cisco Family Connection – 2000 – 2012

Enrollment/Administrative Coordinator

Major Responsibilities:

Managing center enrollment of 450 current and new families into the center, collecting and processing monthly tuition payments, enrolling families, general clerical duties, answering phones. Managed center waitlist of over 400 families and made enrollment offers on a weekly basis. Maintained front line communications with clients on a daily basis. Produced and distributed center newsletters, organized and facilitated monthly program trainings and meetings for faculty members, scheduled center tours weekly and provided support for Program Coordinators, Assistant Directors and Executive Director.

Program Coordinator, Two’s/Transition Department

Major Responsibilities:

Managed and supervised a team of 22 faculty members, maintained Licensing regulations and NAEYC standards, provided department and center wide communication via innovative technology, maintained enrollment of 107 children, provided constant support to children and families and faculty, produced and distributed newsletters and emergent curriculum for all families, organized monthly trainings for faculty members, facilitated annual reviews and parent conferences, hired and conducted new hire orientations, and provided consistent support to Assistant Directors and Center Directors.

Assistant Program Coordinator, Infant/Toddler Department – 2000-2002

Supervised children, faculty and center, developed and implemented emergent curriculum for the children and families, produced and distributed monthly center newsletter while providing constant support to the Program Coordinator and Center Director

Palo Alto Community Childcare -1999-2000

Head Teacher, Childcare and Day Camp Leader

Major Responsibilities:

Supervised children and center. Implemented monthly curriculum for Pre-Kindergarten Program, supervised Kindergarten Lunch Program and provided support to Center Director

Milpitas/Berryessa YMCA – 1993-1999

Child Care Director and Day Camping Coordinator

Major Responsibilities:

Managed and supervised a child care center of 50-60 children, managed a team of 25, developed and implemented age appropriate curriculum, distributed monthly newsletters to members, ordered supplies for 6 child care centers, coordinated annual Community Support Campaign. Provided support to office with registration of children and members and Program Director, coordinated Day Camp for 4 years, responsible for hiring and training new employees, supervised 3 day camps with over 350 children enrolled. Maintained enrollment of center and camp programs and supported all families and volunteers.

Education:

San Jose City College – Completed 30 semester units of Early Childhood Education

Achievements:

Recipient of “Family Partnerships” Award, Awards of Excellence, 2005

Graduate of LTP – Leadership Training Program, Bright Horizons Family Solutions, 2004

Graduate of YMCA Career Development Training Program, 1997

First Aid CPR Certified

Skills:

Proficient in all Social Media outlets

Microsoft Office

Taleo Candidate Tracking System

Eightfold Candidate Tracking System

Excellent Written and Verbal Skills

Excellent Customer Service Skills

* References available upon request

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