Medical Billing Front Desk
Resume:
Work History
Patient Access
Specialist
Sheila
Chitwood
Contact
Address
Boise, ID, 83709
Phone
aduye6@r.postjobfree.com
Skills
Insurance billing
Information Collection
Insurance Verification
Fee Collection
Performance standards
compliance
Front desk operations
Patient Registration
Eligibility Determination
Chart pulling
Appointment Scheduling
Payment collection
Document filing
Interpreting physician orders
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Patient Access IL Specialist
St Lukes Hospital, Boise, ID
Collected and entered patient demographic and
insurance data into computer database to establish patient's medical record.
Identified insurance payment sources and listed
payers in proper sequence to establish chain of
payment.
Secured patient information and confidential
medical records in compliance with HIPAA privacy
rule standards to protect patient's privacy.
Obtained patient's insurance information and
determined eligibility for benefits for specific services rendered.
Determined patient financial needs and referred
eligible patients to proper county, state or federal agencies to obtain financial assistance.
Performed patient scheduling and registration
functions to serve as initial contact point for medical office visits.
Contacted insurance companies for patient
medical billing operations.
Explained estimated cost for medical treatments
and answered patient questions to promote good
understanding of proposed services.
Received patient deductibles and co-pay amounts
and discussed options to satisfy remainder of patient financial obligations.
Worked with patients to ascertain issues and make
referrals to appropriate specialists.
2003-08 -
2022-01
Courier
Wester Air Express, Boise, Idaho
2000-03 -
2003-08
Education
Performed walk around on delivery vehicle before
beginning shift to verify correct and safe operating order.
Operated vehicle safely in highly congested areas
with no traffic violations.
Reported suspected mechanical issues quickly to
supervisor for remediation.
Developed strong interpersonal and communication
skills from interacting professionally with dispatchers, upper management and peers.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and
highways.
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries. Tracked delivery information, mileage and fuel use while on shift.
GED: Science Education
Bothell High School - Bothell, WA
1975-08 -
1979-08
Certificate: Medical Admin
Academy of Professional Careers. - Boise, ID
2002-05 -
2022-10
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