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Operations Manager Customer Service

Missouri City, TX
January 26, 2023

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Daniel Grant

Operation Manager


Fresno, Texas


Career Objective

Self-motivated Operations Manager with proven management skills. Personable professional seeks a position as an Operations Manager to grow client base by utilizing exceptional knowledge of financial management, strategic initiatives, customer relations, and leadership techniques.



Microsoft Office

Writing Reports

Customer Service

Negotiating Skills

Team Leadership

Leadership Abilities

Client Management

Financial Statements

Business Management

Solutions Development

Time Management Skills

Knowledge of Budgeting

Cost Reduction Strategies

Spreadsheet Management

Relationship Development

Online Platforms (Zoom, WebEx)

Writing Business Correspondence

Leadership, Training and Mentoring

Exceptional Written and Verbal Skills

Adapting to Fast-Paced Environment


HS Diploma

Chicago, Illinois

Skills Summary

Business Management

Managed a portfolio of up to 20 cases at one time with varying deadlines but with 100% client satisfaction rates.

Analyzed resources and budgets to ensure efficient allocation.

Reviewing scopes of work.

Overseeing the bidding process for contractors and hiring of subcontractors.

Reviewing blueprints and other plans to determine how best to implement a new construction project.

Managing the project budget, including but not limited to ordering supplies and materials.

Ensuring that all projects are completed on time and within budget.

Managing daily operations such as equipment maintenance and labor scheduling.

Project Management

Able to think critically about how a team can continually improve processes.

Able to perform at a high level in a fast-paced, constantly changing environment.

Deep level of empathy and ability to connect with people from all walks of life.

Creating detailed plans from inspection reports to get properties ready for showings and move-in.


Operation Manager

Renu Property Management, Dallas and Houston, Texas

Directing and overseeing all aspects of construction projects from start to finish

Negotiating contracts with vendors, suppliers, and contractors.

Using online platforms to conduct corporate communications,

(Zoom, WebEx, E-mail, etc.)

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