Mariam Alani
Gainesville, VA
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Service Representative / front desk
Inova Health System
October 2022 to Present
Surgery Scheduler Coordinator
Otolaryngology Associates
February 2022 to August 2022
Procedure Scheduler
Gastro Health - Fairfax, VA
June 2021 to May 2022
Heavy line procedure scheduler/ advanced procedure Scheduler/Receptionist
Digestive Disease Associates
June 2018 to March 2020
Patient Care over the phone
• Volunteer at a government refugee office for interpretation and translation for newcomer refugees.
• Community service at several food pantries to help needy families, also assisted churches with interpretation and food services for low income needy families.
• Volunteering at dental office to translate papers and helping clients by answering phones and making appointments.
• Heavy line procedure scheduling
• Call center
Medical Assistant
Southern Berks Family Medicine
August 2017 to October 2017
• Rooming patient
• Vital signs
• EKG's
• Injections
• Assisting with minor procedures
Education
Bachelor's degree in Public Health
Present
Associate in Certified medical assistant
Berks Technical Institute - Wyomissing, PA
October 2017
Associate in General Education
Blue Ridge Community College
October 2017
High school diploma
Skills
• Clinical
Vital Signs measurements
Venipuncture
Preparing patients for examination
Assist the physician
Performing EKGs
Different procedures like strep testing, basic wound care Injections and immunization
Assisting with minor procedures
Administrative
Bilingual: English/Arabic
Microsoft Office Suite
Medical Terminology
Scheduling patients and case histories intake
Sending of lab results to appropriate people
Update and file patients' medical records
Complete insurance documents
Electronic health records efficiency
• EMR Systems
• Insurance Verification
• Patient Care
• Translation
• Interpretation
• Phlebotomy
• Epic
• Anatomy Knowledge
• Triage
• HIPAA
• Microsoft Word
• Medical Coding
• Medical Office Experience
• Medical Billing
• Phone Etiquette
• Clerical Experience
• ICD-10
• Computer Operation
• Microsoft Powerpoint
• ICD Coding
• CPT Coding
• Medical scheduling (4 years)
• Customer service
• Typing
• Laboratory Experience
• QuickBooks
• Documentation review
• Customer support
• Windows
• Ambulatory surgery scheduling
• check in and check out patients
• Office experience
• Computer skills
• Computer literacy
• Front desk
• Organizational skills
• Time management
• Data entry
• Word processing
• Multi-line phone systems
• Filing
• Medical terminology
• Administrative experience
Languages
• Arabic - Expert
Certifications and Licenses
NHA Certified Clinical Medical Assistant
CPR Certification