Thomas Jacobs, Sr.
********@*****.***
Dallas- Fort Worth, Texas
linkedin.com/in/thomas-jacobs-aa-psm-58a53524a
Summary
●Subject matter expert with 9+ years of experience in logistics warehouse and freight management.
●Highly effective at improving and leading cross-functional development teams of 7 or more.
●Proficient at managing multiple complex projects in order to maintain velocity/complete PI objectives.
●Encourages effective time management with agile maturity.
●Influential coach for team members while implementing agile transformation.
●Impactful servant leader adept in conflict resolution to ensure positive team dynamics.
●Skilled facilitator of scrum events and ceremonies to optimize value and increase efficiency.
●Strategically removes impediments while encouraging teams to become self-organizing.
EDUCATION
Associate of Arts-AA CRIMINAL JUSTICE and CORRECTIONS
University of Phoenix
June 2009- July 2011
ASSOCIATES- Bookkeeping and Accounting
Professional Career Development Institution
September 1997- October 1999
Skills
●CRM (Salesforce )
●Conflict Resolution
●Trainer
●Presentations
●Sprint Planning
●SDLC
●Facilitator
●SAFe 5.1
●Data Entry
●Team Management
●Conflict Resolution
●Servant Leader
●Scrum
●Coach
●Kanban
●Communication
●User Stories
●Inventory Specialist
●Microsoft PowerPoint
●Jira/Confluence
●Negotiation
●Team Motivator
●Organization Skills
●Problem Solving
●Critical Thinking
●Analytical Skills
●Communication
●Keyboarding
Professional Experience October 2013-Present
Elliott Electric Supply
Logistics Scrum Master Coach Trainer
●Support and facilitate two Scrum teams in various functions by fostering Agile values and practices.
●Customer Service and satisfaction.
●Team Management skills.
●Ensure that all staff adhere to OSHA policies and procedures.
●Transportation management experience.
●Guides the Agile team on how to get the most out of self-organization.
●Focuses the Agile team on delivering planned value.
●Builds an environment of continuous improvement.
●Facilitates discussion, decision making, and conflict resolution.
●Guides the teams and organization on how to use Agile/Scrum practices and values.
●Serves as a filter to remove impediments to progress as identified by the team and to remain focused on Scrum team priorities.
●Ensures team adherence to Agile principles.
●Organizes and facilitates ceremonies, optimize velocity.
●Tracks and communicates the team progress providing visibility to stakeholders.
●Facilitating refinements, Sprint plannings, Daily-Standups, and Sprint retrospectives to ensure ceremonies are positive, productive, and kept within the timebox.
Texas Department of Criminal Justice June 1995-October 2013
Logistics Laundry Manager III
●Resolved conflicts
●Managed the daily operations of the laundry service department.
●Supervised the work of offenders.
●Help to maintain the proper use and maintenance of equipment and supplies.
●Maintained records of operation and prepared reports.
●Monitored inventory to ensure there was enough materials/supply on hand.
●Managed personnel resources between 60-70 individuals.
●Supplied laundry materials for 2800+ individuals.
●Coordinated laundry schedules.
●Provided motivation when needed.
Certifications
●PSM 1
●SAFe 5.1
Courses
●Agile Project Leadership
●Agile Project Management with Jira cloud:1 Projects, Boards and issues
●Becoming an Agile Coach
●Behavior-Driven Development
●Scrum: The Basics
●What is Scrum?
●Managing virtual teams
●Learning Jira( Cloud Edition)
●Learning Jira Software
●Comparing Agile versus Waterfall Project Management
●Cert. Prep: PMI Certified Practitioner ( PMI-ACP)