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Service Representative Customer

Location:
Philadelphia, PA
Posted:
January 27, 2023

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Resume:

ALLAIN

HUNSIKER

aduy7m@r.postjobfree.com

215-***-****

Warminster, PA 18974

Talented craftsman with excellent marketing, customer service and facility oversight skills and more than 20 years of real-world experience utilizing the best possible products, practices, and procedures. Highly effective and comfortable working with people at all levels in

organization. Seasoned craftsman well-versed in technical nuances and details governing top-notch performance and organizational policy. Hands-on approach to drafting strategy and cultivating talent to meet complex, varying expectations. Brings strong business acumen, cultivated over more than 20 year period to deliver superior

day-to-day business performance. Real-world practical experience serving suppliers, contractors and customers alike to produce superior results and streamline operations for maximum profitability.

PROFESSIONAL SUMMARY

Restoration Design Painting and Refinishing LLC -

Owner/Operator

Abington, PA • 01/2000 - Current

WORK HISTORY

Established business focused on high-quality painting, refinishing, and restoration.

Attention to all aspects of projects for completion within each client's specifications.

• Managed and trained work crew on job site.

Provided professional and reliable sub-contracting services for other companies utilizing my knowledge of products and techniques to achieve necessary results.

Refined custom painting, refinishing, and historic and custom restoration techniques.

Researched material and labor techniques to provide superior products and procedures to produce high-quality professional results.

Professionally managed plaster and drywall installation, repair, restoration, and finishing.

Provided custom carpentry, electrical, plumbing, and tile installation and repairs.

SKILLS

Professional custom

painting, refinishing, and

restoration.

• Accurate Bidding Processes.

• Operations management.

• Contract Management.

• Scheduling.

Team Oversight and

Education.

• Strategic project planning.

• Client Negotiation.

Relationship building with

Clients, Vendors,

Sub-Contractors.

• Project specific Budgeting.

Coaching and mentoring

employees in products and

procedures.

Complete Business

administration.

• Marketing and Advertising

on multiple platforms.

Verbal and written

communication with

clients, vendors,

employees, and

sub-contractors.

Project Management from

bidding to project

completion.

Temple University

Elkins Park, PA • 05/2002

Bachelor of Arts: Art

Practice, History, Criticism,

And Conservation

Abington Senior High School

Abington, PA • 05/1995

High School Diploma

EDUCATION

Received BFA with a Minor

in Art History.

Worked full time as a

painter while taking on a

full course load.

Teachers Aid in Painting,

Ceramics, Glassblowing,

2-D and 3-D practices,

Printmaking, Business

Development, and Art

History.

Active in the Work Study

program.

Awarded multiple Grants

and Scholarships.

• Graduated with honors.

Teachers aid in honors art

program.

Received scholarship to

Temple University Art

program.

American Painting and Decorating - Crew Foreman

Collegeville, PA • 01/2006 - 01/2007

Management of office duties such as advertising, social media, website, sales, estimating, invoicing, accounting and scheduling.

Created and monitored promotional approaches to

increase sales and profit levels.

Consulted with customers to assess needs and propose optimal solutions.

Evaluated suppliers to maintain cost controls and

improve operations.

Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Introduced new methods, practices, and systems to

produce optimal results and reduce turnaround time.

Put together realistic budgets based on costs and fees for successful business practices.

Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Oversaw end-to-end business processes to maintain

proficiency and profitability.

Prepared bank deposits and handled business sales, returns, and transaction reports.

Profitably managed the completion of large commercial projects.

Successfully managed rotating crews of 3-7 painters at various skill levels.

Served as a customer service representative for owner and company.

Helped manage project budgets by tracking time and expenses.

Trained employees in time management and proper ways to complete job duties.

Communicated effectively with upper management,

team members, and customers to keep everyone

informed.

Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.



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