Erika Allen

New Orleans, LA *****

aduy72@r.postjobfree.com

+1-504-***-****

Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public. Providing excellent customer service was one of the most important job duties as a front desk clerk. Greeting customers and answer their questions in a friendly, conversational manner.

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist/Medical Records

JenCare Senior Medical Center - Metairie, LA

October 2018 to Present

• Welcomes and greets all patients and visitors, in person or over the phone

• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette

• Responsible for keeping the reception area clean and organized

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information

• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff

Sales Associate

Rainbow Shops - Marrero, LA

May 2018 to November 2018

• Greeting customers.

• Operating cash registers.

• Increasing in store sales.

• Maintaining sales floor appearance.

• Cross-selling products.

• Directing customers to merchandise.

Front Desk Clerk

Suretemp - New Orleans, LA

June 2017 to May 2018

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.

Education

High school or equivalent

St.Elizabeth Academy

August 2006 to July 2010

Skills

• Receptionist

• Billing

• Filing

• Scheduling

• Data Entry

• Computer literacy

• English

• Phone Etiquette

• Clerical Experience

• Medical Terminology

• Medical Office Experience

• Computer skills

• Medical receptionist

• Medical billing

• Medical scheduling

• Insurance verification

• Microsoft Office

• EMR systems

• Caregiving

• EHR systems

• Phone triage

• Accounts receivable

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