Vickie Singletary

Deerfield Beach, FL *****

aduy3x@r.postjobfree.com

+1-561-***-****

Being a 2x Cancer Survivor, Im now re-entering the workforce. Efficient professional with 15+ years of experience and proven knowledge of multitasking high-responsibility environments. Im seeking remote part-time entry level positions in Data/Medical Entry or Customer Service. Aiming to leverage my abilities to successfully fulfill a role in your company. Authorized to work in the US for any employer

Work Experience

Corrections Deputy

Broward Sheriff's Office - Fort Lauderdale, FL

March 1983 to October 2015

Verified floor staff uniform presentation

Safely transport 12+ prisoners from jail per day

Performed checks or contraband and screened visitors and incoming mail. Deliver commissary to inmates, take roll call, schedule doctors visits and activities inside. Assisted in clerical and reception work to support facility programs when clerical staff is unavailable. Respond to emergencies in the jail, which include the following offender assaults, fires,riots. Entering inmates data in computer systems.

Reservation Agent

PanAm Airlines - Hollywood, FL

October 2002 to September 2004

Assisted customers via phone by providing confirmations, answering questions and offering general information.

Relayed information on availability, pricing and discounts to customers. Verified guest information and payment options ensuring accuracy and completeness. Delivered exceptional service to every customer through active engagement, effective listening and well- developed interpersonal skills.

Built and maintained productive relationship with employees. Tracking refunds

Verifying credit card numbers

Phlebotomy/Supervisor

Broward General Hospital - Fort Lauderdale, FL

October 1985 to June 2002

Supervised 38 phlebotomists in hospital laboratory. Establish Protocols and Standards operating procedures in the department. Interact with upper Management and Medical Technologist. Documenting and review of Safety, Employee Absences, Employee Time Sheets, Customer Satisfaction. Responsible for training, and hiring of all night shift. Establish team scheduling that met all coverage needs. Transport specimens following established protocol for temperature and light. Collect specimens for drug screens, paternity tests and alcohol tests. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to procedures.

Input patient data in computer systems.

Insurance verification.

Shipping and Receiving

UPS - Deerfield Beach, FL

March 1999 to October 2001

Check customer orders, labeling and documentation prior to shipment to avoid delays. Directed warehouse team in stocking merchandise, pulling orders and setting up loads. Rejecting deliveries containing damaged items or shortages corresponded with shipper to rectify issues. Working with customer service to address any order discrepancies. Organized deliveries by sorting and stock receivables. Preparing shipping documents.

Input data enrty.

Education

Associate in Science (AS) in Criminal Justice

Broward College - Coconut Creek, FL

October 1985 to November 1987

Associate in Science (AS) in Medical Assisting

Keiser University-Ft Lauderdale - Fort Lauderdale, FL August 1984 to August 1985

Skills

• Laboratory Procedures

• Phlebotomy

• Vital Signs

• Order Picking

• Venipuncture

• Patient Care

• Experience Administering Injections

• Triage

• Packaging

• Anatomy Knowledge

• Shipping & Receiving

• Hospital Experience

• Medical Scheduling

• Medical Terminology

• Organizational skills

• Multitasking

• Customer service

• Telephone Etiquette

• Attention to detail

• Inventory/Invoices

• Communication skills

• Data entry

• Insurance Verification

• Medical Office Experience

• Computer Skills

Certifications and Licenses

Certified Medical Assistant

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