John Kerry Newman

**** ****** **.

Brooksville, FL 34602

813-***-**** – aduy2t@r.postjobfree.com

QUALIFICATION SUMMARY

The qualifications of a Corporate Trainer within the Automotive Industry’s to design and deliver training programs to improve employee’s skills and knowledge so that the employee’s can make a greater contribution to a Company’s success. I balance excellent knowledge of the subject material with effective presentation and training skills. I also have the ability to recognize the different training needs of groups and individuals within groups. These include the ability to design and deliver training, manage the learning function, measure and evaluate the results of training and manage organizational knowledge. An Automotive Customer Service Professional with over 22 years experience predominately in customer service, retention and growth of clients. Additional experience involves management roles, internet service, Finance and Insurance roles, underwriting loans and instrumental in the start up of a secondary finance company.

Areas of competences include:

Working closely with Top Management to develop and implement new training strategies and techniques to increase the effectiveness of staff.

Forecast and monitor sales objectives in accordance with corporate expectations.

Formulates teaching outline and determines instructional methods, utilizing knowledge of specific training needs.

PROFESSIONAL HIGHLIGHTS

DIRECTOR of TRAINING JULY 15, 2013 – NOVEMBER 15, 2014

NEW RIVER AUTO MALL, 265 DRIVERS WAY, HARDEEVILLE, SC 29927

Responsible for the training and development of newly hired and existing salespeople. Developing and implementing consistent training program for the 17 different franchise dealerships. Bring structure and organization to the Policies and Procedures in accordance with State and Federal guidelines.

When I was first brought on board as Corporate Trainer the organization did not have a Policies and Procedures manual for the legalities of the automotive business. I developed and implemented a Policies and Procedures manual which had to be trained and signed acknowledgement of the corporate guidelines by all employees who had interaction with customer non public information. Thru audits of contracts 7 individuals were found to be breaking the law flagrantly.

CORPORATE PERFORANCE DEVELOPER/ OCTOBER 29, 2001 – JULY 15, 2013

CORPORATE TRAINER

ASBURY AUTOMOTIVE GROUP; 2905 PREMIER PKWY, DULUTH, GA 30097

Senior Corporate Trainer responsible for hiring and training 6 Regional Trainers in a consistent and organized environment. Followed up with Training team through observation in classroom of new hires to ensure corporate training program was being delivered consistently. Regions included St. Louis, MO, Jackson, MS, Dallas, Austin and Houston TX; Little Rock, AK; Atlanta GA; Greensboro NC; Tampa, Deland, Orlando, Jacksonville, and Ft. Pierce FL.

My career at Asbury Automotive Group began as a sales person at Courtesy Toyota in Brandon FL.

My exceptional skills and knowledge of the industry progressed my advancement rather quickly. In April 2002 became a Sales Manager/Finance Manager. I hired and trained my own team and in one month after training on a consistent daily regimen our team became the top performing team in the dealership delivering an average 0f 80 cars per month. Asbury Auto Motive sent two executives to my training class disguised as newly hired sales people and after the training class promoted me to Corporate Performance Developer/Corporate Trainer.

SENIOR CREDIT ANALYST MARCH 2001 – SEPTEMBER 2001

CHASE AUTO FINANCE, TAMPA, FL

Responsible to evaluate retail and lease installment contracts, Renders credit decisions based on credit guidelines, policies, procedures and consumer fair lending act. Activities included developing and maintaining dealer relationships, maintaining high level of customer satisfaction within assigned territory and the management of workflow within assigned market segment.

Due to the events of 09/11/2001 I was subject to forced layoff when market went dry due to fears from terrorist attacks.

FINANCE DIRECTOR OCTOBER 1998 – FEBURARY 2001 KEFFER AUTO GROUP, CHARLOTTE, NC

Supervise, direct and train a sales force of 20. Placed retail installment sales contracts with proper lenders maximizing profit for dealership. Developed and maintained successful working relationships with several sub-prime lenders to increase business volume.

VICE PRESIDENT UNDERWRITING JUNE 1996 – OCTOBER 1998

AUTO FUNDING SOURCE, ROSWELL GA

Instrumental in the development and start of a new Sub-Prime Auto Lending source. Through my vast contacts in the area and business was helpful in underwriting over 20 million worth of sub primes loans in less than a month of opening.

Developed and maintain working relationships with new and pre=owned automotive dealerships. Hired, and trained the lending department, loan support advisors and marketing staff.

EDUCATIONAL SUMMARY

B.B.A. Management/Finance from Adelphi University, Garden City NY

A.A.S. Business, Suffolk Community College, Selden NY

Pacific Institute Licensed Facilitator

Gallup Licensed Facilitator

Contact this candidate