Melinda Taylor

Greensboro, NC

aduy0o@r.postjobfree.com

+1-857-***-****

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Work Experience

Remote Compassionate Care Representative

Pyx Health - Greensboro, NC

February 2022 to Present

Assist health insurance plan members with their loneliness, depression, and anxiety.

Lead members through a program called Thrive Pathway that improves member's mental health with activities related to their social, emotional, intellectual, and physical health

Complete screenings with members for loneliness, depression, and anxiety

Help members with regular nonjudgmental emotional support companion calls

Find beneficial resources for members who need them for basic life necessities such as food, transportation, housing, employment, etc.

Teach members about the Pyx Health application and its usefulness in accessing their health plan and Pyx Health mental health services

Strive to better the member's lives in any way possible while also maintaining quotas and task requirements

Remote Certified Addiction and Abuse Recovery Coach

Addiction and Abuse Recovery Counseling Services - Greensboro, NC

December 2020 to June 2022

Teach and coach students in the ARCS program who suffer from addiction and abuse

Assist students with their inner healing

Teach them how to help others heal

Coach students with different coaching methodologies

Guide students through the ARCS curriculum

Support students in completing their double coaching certification

Teach and coach individual students who need and want more assistance and support

Assist students and clients with self-care, self-love, boundaries, addiction, and abuse

Encourage students and clients to be accountable to themselves and the program

Teach empowerment, strength, faith, inner child work, addiction and abuse cycles

Remote ESL Tutor

Cambly Tutor

2014 to 2022

Tutored English as a second language students online from home

Participated in conversations with students about a myriad of topics

Assisted students in practicing English speaking, reading, pronunciation, grammar, comprehension, writing, vocabulary, listening, and conversation

Discovered students learning history and allowed them to lead the class or lead the class depending on their preference

Taught students from all around the world, of all ages, and all abilities

Read and discussed articles with students and was requested by them often

Created and utilized Cambly lesson plans and pencil tool as needed and taught informal lessons as well

Remote ESL Teacher

Education First

October 2020 to June 2021

Taught Chinese children students in English as a Second Language online from home

Assisted students with their English speaking, reading, pronunciation, grammar, comprehension, vocabulary, listening, conversation, writing, and phonics

Utilized Education First lesson plans for children aged five to ten

Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more

Corrected grammar, pronunciation, reading, comprehension, vocabulary, listening, conversation, writing, phonics and speaking mistakes while also answering questions that students asked

Taught substitute and last-minute classes

Utilized classroom tools such as pointer, pencil, hand, and dice

Remote ESL Tutor/Teacher

LANGUAGE DEVELOPMENT SYSTEMS

July 2018 to December 2020

Tutored Korean adult students in English as a Second Language online from home

Assisted students with their English speaking, reading, pronunciation, grammar, comprehension, writing, vocabulary, listening, and conversation

Utilized different textbooks for students teaching English grammar at different levels

Engaged in conversation about myriad topics with students allowing them to practice their English-speaking skills

Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more

Corrected grammar, pronunciation, reading, comprehension, vocabulary, listening, conversation, writing, and speaking mistakes while also answering questions that students asked

Shared information about the United States while students shared knowledge about Korea and got to know each other and learn from each other

Remote ESL Tutor/Teacher

In-Touch Language, Inc.

February 2019 to May 2020

Tutored Korean adult students in English as a Second Language online from home

Assisted students with their English speaking, reading, pronunciation, grammar, and comprehension, writing, vocabulary, listening, and conversation

Utilized different textbooks for students teaching English grammar at different levels

Engaged in conversation about myriad topics with them to practice their English-speaking skills

Interacted with students of different English-speaking abilities and exercised patience with those who spoke less and challenged those who spoke more

Corrected grammar, pronunciation, reading, comprehension, vocabulary, listening, conversation, writing, and speaking mistakes while also answering questions that students asked

Shared information about the United States while students shared knowledge about Korea and got to know each other and learn from each other

Childcare Provider

2018 to 2018

to 2018

Supervise 5-year-old girl in her home with a special needs high functioning autistic diagnosis

Provided her lunch on school half-days and her snack on regular school days

Encouraged her love of anything artistic and made sure that she had everything she needed for her art projects

Interacted, played, and conversed with the girl by playing board games, assisting with her social skills, and taking her outside for walks, scooter rides, and backyard games

Childcare Provider

2017 to 2018

Supervise 1-year-old girl in her home with her basic diaper, food, drink, safety, learning, interactive, and play needs

Sing, dance, read, watch age appropriate childcare programs, speak to, care for while sick and healthy

Protect while transitioning to crawling and moving around home to explore in a child friendly environment

Childcare Provider

2017 to 2017

Supervised 15-year-old non-verbal autistic boy after school in his father's home

Assisted him with activities of daily living: food, drink, toileting, hygiene

Interacted with him: communication, play, singing, dancing, spinning, jumping

Monitored him for his safety so that he would go home and remain home

2017 Childcare Provider

Supervise 6-year-old non-verbal autistic boy with leg braces after school in his parents' home

Assist him with activities of daily living: feeding, diaper changes, walking, stairs, pushing him in a carriage

Interact with him: communication, play, singing, dancing, playground, a little sign language, balls, bubbles

Monitor him for his safety so that he is safe on trips outside of his home

Office Assistant

Marathon Data Systems - Boston, MA

2014 to 2014

to 2014

Accounts receivable, expert maintenance of production equipment, and office environment • Travel booking for all personnel, as well as overview of expense accounts and access to daily personnel and customer accounts

Accounting preparation and dissemination, sales and profit accountability

South End, Child Care Overseer and Instructor

Boston Sports Club - Boston, MA

2012 to 2014

Responsible for all child safety, additionally opening and closing the center

Daily tracking of drop-offs and pick-ups, and other detailed database entry and oversight

Detailed provision of information on child behavior and any concerns with parents

Meticulous oversight of child and site hygiene

Professional assistance of newly-enrolled children with adjustment issues

Child care plan development and oversight, tutoring and age-appropriate learning activities

Specialized practice with multi-cultural, gender-specific children with special needs

Telemarketer/Appointment Setter

Massachusetts Audiology Hearing Center - Watertown, MA

2011 to 2012

Successful cold calling of potential prospects utilizing scripts to schedule free hearing tests

Overcoming of any objections which might arise, as per company policy

Evaluation of levels of hearing loss, and health insurance determination

Creation of new prospect files, database entry and follow-up with clients and insurance companies

Office Clerk

Census Bureau-Regional Center - Boston, MA

2008 to 2010

Administration of data distribution to regional and Federal agencies

Accounts Payable

Oversight of clerical work for smooth operation of work flow

Payroll processing

Phone service administration with Federal, State, County and Municipal agencies

Billing Specialist

Pro Tool & Supply - Waltham, MA

2007 to 2008

Confirmation and detailed organization of shipping product and materials orders to and from customers, utilizing specialized computer programs

Organized detailed operation of order shipping; accounts payable

Medical Telecommunications Customer Service Representative

Masco, Inc - Boston, MA

2007 to 2007

to 2007

Telecommunications coordination and oversight from and between Beth Israel Deaconess Hospital and Dana Farber Cancer Institute

Professional multi-cultural interaction between medical personnel, patients, and their families and support systems, often internationally

Successful, multi-database oversight, data input and database management

Education

Bachelor’s in Psychology

University of Massachusetts Boston - Boston, MA

2013 to 2017

Diploma in Medical

Bryman Institute - Brighton, MA

2005 to 2006

Associate in Liberal Arts and Science

Harvard University Extension School - Cambridge, MA

September 1998 to May 2005

update "liberal arts & sciences" to "Liberal Arts And Sciences"

Associate in Liberal Arts & Sciences

Tufts University - Medford, MA

September 1997 to May 1998

High school diploma or GED

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